I got grief because Berrys had used staples to close the flat rate box. The counter person claimed she had just been to a class on the rules for flat rate shipments and claimed they don't allow any "reinforcement" of the closure. She wanted to charge me an additional $100 for each of two boxes. She really got belligerent when I pointed out that someone in her organization had accepted the packages for shipment. I didn't understand why I should be penalized for an "error" by someone in her organization. I declined to pay the additional $, left the packages at the PO and called Berrys who eventually involved the postmaster in charge of this area. I finally got my shipment later that day and spoke with the postmaster to confirm the situation was resolved long term.
The USPS set the 70lb limit rule. Not anyone's fault but their own.
I got grief last time because zero didn't tape it well enough, and the flaps weren't touching (even though I could push them together easily). USPS lady said it had to fit in the box "as designed" (not bulging out) and threatened to charge me extra next time. I almost started saying that obviuosly it was their poor handling that was causing the box to come apart, and how the post master would love to hear how I had to come pick up the box because they were too lazy to deliver it, but just shrugged and let it go. Almost hate to make waves cause I don't want them to lower their weight limit....
-rvb