jackntucson Posted May 9, 2020 Share Posted May 9, 2020 I have a STI trubor I bought new, was a NOS about 3 yrs ago, been a great gun with no problems but today it cracked the slide at bottom of the reverse plug tunnel. Can anyone tell me if this is common? Guessing at a round count of 15 to 20 thousand. Thanks Link to comment Share on other sites More sharing options...
Kema Posted May 9, 2020 Share Posted May 9, 2020 Yep, cracked two STI open slides during one week. First went the STI MatchMaster, then STI DVC open that havent even been shot a lot. Warranty case pending. Not having high hopes that they will ship parts to country representative in next 10 years. Link to comment Share on other sites More sharing options...
Hi-Power Jack Posted May 9, 2020 Share Posted May 9, 2020 I sent STI photos mid-February of crack, and it took a month, but they finally did replace the part. It's worth a shot to send them photos and see what they say. Link to comment Share on other sites More sharing options...
Kema Posted July 4, 2020 Share Posted July 4, 2020 This is not going forward. Consider twice when buying any STI or Staccato gun. You are better with anything else... Link to comment Share on other sites More sharing options...
zombywoof Posted July 4, 2020 Share Posted July 4, 2020 Fill out a warranty claim Link to comment Share on other sites More sharing options...
mvmojo Posted July 4, 2020 Share Posted July 4, 2020 I know two guns that have been replaced by STI for cracked slide and/or cracked comp on the Trubor barrel. They're slow to respond but do seem to take care of their customers. Link to comment Share on other sites More sharing options...
jackntucson Posted July 6, 2020 Author Share Posted July 6, 2020 STI took care of it with no problems, replaced slide and barrel and paid for shipping hoping to have it back next week. Link to comment Share on other sites More sharing options...
mgarro385 Posted July 11, 2020 Share Posted July 11, 2020 Wait...they're still fixing these guns? I just cracked a Trubor slide today. Link to comment Share on other sites More sharing options...
DVC-Open Posted July 15, 2020 Share Posted July 15, 2020 2nd hand STIs not covered by lifetime warranty?? Have to be the original purchaser to claim warranty?? https://stiguns.com/wp-content/uploads/2019/12/STI-Firearms-LLC-LIMITED-LIFETIME-WARRANTY-120419.pdf Link to comment Share on other sites More sharing options...
alsipd Posted July 15, 2020 Share Posted July 15, 2020 Call STI. They fixed my HexTac when the previous owner filed down the grip safety to disable the safety. They even paid for shipping both ways. They took care of my issue for no charge. The original builder did the repair too!Sent from my iPad using Tapatalk Pro Link to comment Share on other sites More sharing options...
CzechShooter Posted August 2, 2020 Share Posted August 2, 2020 On 7/4/2020 at 1:07 PM, zombywoof said: Fill out a warranty claim Hello everyone, Just discovered a crack in my STI DVC Open (38 Super) slide. The crack is between the three oval cutouts on the top of the slide, which is pictured below. I thought it was just a powder smudge until I cleaned it and discovered that the smudge was a crack. I believe this occurred today during a match in California; and not knowing it was a crack , I continued to shoot without any problems, luckily. Can someone tell me if this will pose a serious problem if I continue to shoot the gun; and does anyone know how to get a hold STI's warranty department. I went online and I can't find anything. Thank you. Link to comment Share on other sites More sharing options...
CzechShooter Posted August 2, 2020 Share Posted August 2, 2020 Never mind on the warranty information. DVC-Open had it on his post. Link to comment Share on other sites More sharing options...
zombywoof Posted August 2, 2020 Share Posted August 2, 2020 (edited) 8 hours ago, CzechShooter said: Hello everyone, Just discovered a crack in my STI DVC Open (38 Super) slide. The crack is between the three oval cutouts on the top of the slide, which is pictured below. I thought it was just a powder smudge until I cleaned it and discovered that the smudge was a crack. I believe this occurred today during a match in California; and not knowing it was a crack , I continued to shoot without any problems, luckily. Can someone tell me if this will pose a serious problem if I continue to shoot the gun; and does anyone know how to get a hold STI's warranty department. I went online and I can't find anything. Thank you. The later versions of the DVC-O does not have the holes on the top of the slide. It was an obvious weak spot. This was very common if I recall. Find the warranty claim on their website. Fill it out and make sure you send in this picture. Expect to wait a couple to a few months. I recently waited two months for a slide replacement. Good luck. Edited August 2, 2020 by zombywoof spelling Link to comment Share on other sites More sharing options...
shred Posted August 2, 2020 Share Posted August 2, 2020 It's unlikely to fly apart and take out both your eyes, but it's not going to get any better... Link to comment Share on other sites More sharing options...
Don_B Posted August 2, 2020 Share Posted August 2, 2020 35 minutes ago, shred said: It's unlikely to fly apart and take out both your eyes, but it's not going to get any better... I agree with this. I would shoot it if it were mine while I was waiting to hear back from ST uhh I mean Staccato! Link to comment Share on other sites More sharing options...
caspian guy Posted August 2, 2020 Share Posted August 2, 2020 Yep I'd shoot it till I hear back from them... I have an open gun with a hybrid barrel that has a slot cut all the way down that part of the slide for the barrel rib. The crack starts at one hole and stops at another... Unless other cracks form (particularly headed back toward the lugs). It wouldn't worry me that much. Link to comment Share on other sites More sharing options...
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