benos Posted October 6, 2010 Share Posted October 6, 2010 Thanks. I didn't think about the refund thing. And I have removed the instructions for placing a gpal order in my store, but the way my checkout page works, if a customer had my gpal account info, they could still place an order an pay with gpal. But now that I know about the refund thing, that would save me. Thanks again. be Link to comment Share on other sites More sharing options...
Maksim Posted October 7, 2010 Share Posted October 7, 2010 no problem. Other folks were encouraging their customers to just dispute the transaction with their CC company. Link to comment Share on other sites More sharing options...
benos Posted October 7, 2010 Share Posted October 7, 2010 Other folks were encouraging their customers to just dispute the transaction with their CC company. I'm not following you on that? What or who's credit card company would be involved with a gpal order? be Link to comment Share on other sites More sharing options...
Maksim Posted October 8, 2010 Share Posted October 8, 2010 When people order from you and pay by gpal, and they do not have money in their gpal account, it would draw from their credit card. If you refund fees, the customer just gets the money in their gpal account. If you are not getting your money via withdrawal, best to have customer dispute the charge on their credit card. The CC company will chargeback GunPal. Link to comment Share on other sites More sharing options...
Joseph796 Posted October 8, 2010 Author Share Posted October 8, 2010 Update - I have not been paid the $1,248 owed to me by Gpal. I am pursuing a claim with the Environmental and Consumer Law Division of the Sonoma County District Attorney’s Office. If anyone wants to be mentioned in my correspondence with the DA, then please provide your name, email & amount owed. Thanks. Randy Link to comment Share on other sites More sharing options...
benos Posted October 8, 2010 Share Posted October 8, 2010 When people order from you and pay by gpal, and they do not have money in their gpal account, it would draw from their credit card. If you refund fees, the customer just gets the money in their gpal account. If you are not getting your money via withdrawal, best to have customer dispute the charge on their credit card. The CC company will chargeback GunPal. Thanks. Update - I have not been paid the $1,248 owed to me by Gpal. I am pursuing a claim with the Environmental and Consumer Law Division of the Sonoma County District Attorney’s Office. If anyone wants to be mentioned in my correspondence with the DA, then please provide your name, email & amount owed. Thanks. Randy PM incoming. Link to comment Share on other sites More sharing options...
BrianTN Posted October 8, 2010 Share Posted October 8, 2010 Joseph, I sent a PM your way. Link to comment Share on other sites More sharing options...
SiG Lady Posted October 9, 2010 Share Posted October 9, 2010 Gawd, what a shoddy hassle this is turning into!! Link to comment Share on other sites More sharing options...
Pat Miles Posted October 9, 2010 Share Posted October 9, 2010 Gawd, what a shoddy hassle this is turning into!! This goes light years beyond a shoddy hassle! Pat Link to comment Share on other sites More sharing options...
benos Posted October 11, 2010 Share Posted October 11, 2010 Still no response to even closing my account. This is unbelievable BS. be Link to comment Share on other sites More sharing options...
SiG Lady Posted October 12, 2010 Share Posted October 12, 2010 "This goes light years beyond a shoddy hassle!" I was just putting it politely in the name of acceptability on this forum. I was hesitant to print how I REALLY felt. Link to comment Share on other sites More sharing options...
Maksim Posted October 22, 2010 Share Posted October 22, 2010 Any updates? Still no money. Now Calguns is cutting off all ties with gpal. What a scam. This man shall never be trusted with any more money. Link to comment Share on other sites More sharing options...
benos Posted October 22, 2010 Share Posted October 22, 2010 Still no contact. Not even regarding closing my account. If they operated somewhere near where I live I would have broken someone's nose by now. be Link to comment Share on other sites More sharing options...
davidwiz Posted October 23, 2010 Share Posted October 23, 2010 Any updates? Still no money. Now Calguns is cutting off all ties with gpal. No they're not: Calguns.net still maintains full faith and confidence in Gpal and their ability to resolve the current issues they are experiencing and will continue to accept Gpal as a payment option for advertising and Contributorships. Link to comment Share on other sites More sharing options...
davidwiz Posted October 23, 2010 Share Posted October 23, 2010 Still no contact. Not even regarding closing my account. If they operated somewhere near where I live I would have broken someone's nose by now. be I would call the Healdsburg, CA police department and file a theft report. I would also contact the California Attorney General's office of consumer protection. FYI - gpal has a "F" rating from the Better Business Bureau. Link to comment Share on other sites More sharing options...
Maksim Posted October 23, 2010 Share Posted October 23, 2010 Any updates? Still no money. Now Calguns is cutting off all ties with gpal. No they're not: Calguns.net still maintains full faith and confidence in Gpal and their ability to resolve the current issues they are experiencing and will continue to accept Gpal as a payment option for advertising and Contributorships. Read the post.... they are getting rid of the Gpal support forum on the site, the only place where Gpal actually replied. Calguns is now telling everyone else to pound sand. Link to comment Share on other sites More sharing options...
jaredr Posted October 26, 2010 Share Posted October 26, 2010 (edited) forwarding FYI, just received the attached notice from the gunsamerica.com website. In a nutshell, it says: 1) gunamerica does not, and has never, endorsed Gpal as a payment system 2) some history about how the gunsamerica site owners say they attempted to do something similar several years ago, why they decided it wouldn't work 3) an update from Gunsamerica on what they understand is the status of the various criminal proceedings/complaints against Gpal. 4) a referral (apprently from Carl Chapman, of the Marin County CA District Attorney's office) to where people should be posting their complaints re: Gpal fraud. resource we're being referred to is the "Internet Crime Complaint Center. The URL for the form is at http://www.ic3.gov/complaint/." Best of luck to everyone who is working to get what they are owed from Gpal. gunsamerica GPAL notice.pdf Edited October 26, 2010 by jaredr Link to comment Share on other sites More sharing options...
Powder Finger Posted October 26, 2010 Share Posted October 26, 2010 GPal (aka GunPal) Payment System Under Investigation This morning we received the following notice from the GunsAmerica operation. It appears there have been serious problems with transactions handled by GPal (formerly GunPal). If you are considering doing a transaction with GPal as the recipient of payments, we suggest you “hold off” until all serious questions have been answered. Please read the following notice. http://bulletin.accurateshooter.com/ Link to comment Share on other sites More sharing options...
benos Posted November 1, 2010 Share Posted November 1, 2010 Uhhhh! I finally received a response from gpal on my "you owe me $299.96" ticket. In their first response, they asked for pretty much all the info I had already provided in my ticket. In their response today, they are asking for proof of delivery for the 4 orders they did not pay me for. My super irrated reply: > Support Ticket #832055 > > Dear sir, can you please provide other evidence of delivery, or have your > customers execute the following form: > > Please complete or have the customer complete and email back the following > Credit Card Authorization Form. > > > http://www.gpal.net/CreditCardAuthorizationForm.pdf > > Please make sure to include a photocopy of your card and ID on a subsequent > page - authorizations without these are invalid. > > Thank you. Greetings, I do not understand why I need to provide proof of delivery or bother my customers with filling out a form, because that has no relationship with the fact that you have not paid me for the funds that you owe me. Four of my customers bought products from me, and chose to pay me for them via Gpal. So my customer gave you their money to pay me, which you did not do. So in essence you have stolen money from me and four of my customers. And now you are wasting my time by asking for proof of delivery for each order you have not paid me for! That is absurd. I did look at that form. And the info it asks for, credit card number and a photocopy of the card, also have no relationship with the fact that you have not paid me for the money you owe me. So please deposit the funds you owe me, $299.96, in my Wells Fargo, Business Checking Account. Thank you, Brian Please, if anyone has more experience in writing that sort of response, or has critique on what I wrote, feel free to add it to this thread. I'm a bit on the pissed side right now so my head's not so clear. be Link to comment Share on other sites More sharing options...
benos Posted November 1, 2010 Share Posted November 1, 2010 Their response: > Under our User Agreement, you are required to furnish tracking and other information to us upon request. Please do so. I'm going to tell them to f*#k off and close my account. be Link to comment Share on other sites More sharing options...
The_Vigilante Posted November 1, 2010 Share Posted November 1, 2010 I'm sure this is how they get out of paying a lot of the claims against them-nobody wants to go to the trouble of bothering their customers and getting this info together. Link to comment Share on other sites More sharing options...
benos Posted November 2, 2010 Share Posted November 2, 2010 Their response: > Under our User Agreement, you are required to furnish tracking and other information to us upon request. Please do so. I'm going to tell them to f*#k off and close my account. be A forum member PM'd me an awesome letter to send them, quoting their User Agreement, which I did. be Link to comment Share on other sites More sharing options...
kend Posted November 3, 2010 Share Posted November 3, 2010 A forum member PM'd me an awesome letter to send them, quoting their User Agreement, which I did. be Any chance of seeing that letter? Link to comment Share on other sites More sharing options...
benos Posted November 3, 2010 Share Posted November 3, 2010 I edited the last paragraph slightly: No where in the User Agreement that it is required to furnish tracking information other than in disputed transactions. https://www.gpal.net/?req=useragreement Since there has been no transaction in dispute, to invent one after the fact would be a spurious business practice at best. The request for Credit Card information well after (several months) the transactions have taken place is either a poorly conceived delay tactic or a week attempt to glean identity and credit card information. Through a business's practice their reputation is earned. So please ask yourself, is this the reputation you want to earn? Thank you, Brian Link to comment Share on other sites More sharing options...
Miranda Posted November 4, 2010 Share Posted November 4, 2010 As I was taking in the 'please do a pile of paper work' response from g-pal, I found I was thinking both customers (buyer and seller) are not complaining about a missing item.... so what reason is there for g-pal not finishing the transaction? Given what I have read so far, I am thinking g-pal may well have paperwork claiming a dispute. this is where I got to chuckling... it does not matter the source of such paperwork. be it an embezzler hiding tracks before or after the theft... or a computer guru/hacker out to destroy g-pal or to swipe the cash... or both... the money is likely to have evaporated. The reality is that you can expect g-pal will produce proof of a dispute. I doubt such a tactic will work for long and considering how desperate they must be, I have little doubt it will only add to the charges I am sure they are facing. Trust is required in any trading. Link to comment Share on other sites More sharing options...
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