Overscore Posted October 26, 2020 Share Posted October 26, 2020 What's the deal with CZ's online store, or "webstore" as they call it. I've been non-urgently needing to order a few miscellaneous parts for my CZ, but their store has had the same generic message for at least a month now: So, if I just need some miscellaneous things, such as factory grip panels, front sight pin, slide stop pin, where do I go? Not a fan at CZ-Custom and CJW doesn't seem to have every OEM part like CZ had when their store was up and running. Thanks Link to comment Share on other sites More sharing options...
Matt1911 Posted October 26, 2020 Share Posted October 26, 2020 Have you tried calling? Link to comment Share on other sites More sharing options...
18111811 Posted October 26, 2020 Share Posted October 26, 2020 (edited) I emailed the LE sales on Oct 9 and recieved this which shows they havent been sticking to deadlines. In July they told me it was only going down for a month. The webstore is being worked on and should be back up and running within the next two weeks. Thank you for checking in. Stay Safe! Edited October 26, 2020 by 18111811 removed PII Link to comment Share on other sites More sharing options...
jkf74 Posted October 26, 2020 Share Posted October 26, 2020 Any particular reason you’re not a fan of CZ Custom? That’s rare in my experience. Link to comment Share on other sites More sharing options...
Tok36 Posted October 27, 2020 Share Posted October 27, 2020 I used Numrich gun parts recently recently with success. It was not fast but it was successful. Otherwise i buy most of my CZ parts from CGW or CZC. https://www.gunpartscorp.com/ Link to comment Share on other sites More sharing options...
Overscore Posted October 27, 2020 Author Share Posted October 27, 2020 (edited) 19 hours ago, Matt1911 said: Have you tried calling? Like, with a telephone? No. I also haven't tried the mail order catalog, since it's 2020. Edited October 27, 2020 by Overscore Link to comment Share on other sites More sharing options...
Overscore Posted October 27, 2020 Author Share Posted October 27, 2020 19 hours ago, jkf74 said: Any particular reason you’re not a fan of CZ Custom? That’s rare in my experience. I was much less than pleased with an experience with them involving milling a slide for a dot. I don't want to go into details for risk of bashing them here, but I will say that I wound up giving up on their quality and having something machined locally to get something reliable. Link to comment Share on other sites More sharing options...
Matt1911 Posted October 29, 2020 Share Posted October 29, 2020 On 10/27/2020 at 12:36 PM, Overscore said: Like, with a telephone? No. I also haven't tried the mail order catalog, since it's 2020. You must be real popular at all the matches with that attitude. No need to be a smartass, bud. Since a website you are looking for is not in working order, the next common sense thing to do would be to call the company and ask to order the parts you want. I guess technology of 2020 has made the phone call obsolete though. Link to comment Share on other sites More sharing options...
Overscore Posted November 7, 2020 Author Share Posted November 7, 2020 On 10/29/2020 at 5:07 PM, Matt1911 said: You must be real popular at all the matches with that attitude. No need to be a smartass, bud. Since a website you are looking for is not in working order, the next common sense thing to do would be to call the company and ask to order the parts you want. I guess technology of 2020 has made the phone call obsolete though. Well, yes, it has. It's one thing if a site goes down for a bit; that's understandable. But it's been weeks, if not months. e-commerce in the year 2020 does have much greater expectations. Link to comment Share on other sites More sharing options...
Tok36 Posted November 7, 2020 Share Posted November 7, 2020 The CZ USA webstore is back up and working as of 11/4/20. Link to comment Share on other sites More sharing options...
Overscore Posted November 8, 2020 Author Share Posted November 8, 2020 21 hours ago, Tok36 said: The CZ USA webstore is back up and working as of 11/4/20. Yes! Thanks. I ordered $75 worth of springs and pins. Link to comment Share on other sites More sharing options...
SGT_Schultz Posted November 8, 2020 Share Posted November 8, 2020 On 10/27/2020 at 1:36 PM, Overscore said: Like, with a telephone? No. I also haven't tried the mail order catalog, since it's 2020. You can cop that attitude and continue to be in the dark, or you can call and maybe learn something. In business a personal phone call gets 100X more attention than another e-mail, of which almost everyone has too damn many every day. Link to comment Share on other sites More sharing options...
M1A4ME Posted November 8, 2020 Share Posted November 8, 2020 Cajun Gun Works also sells lots of parts for CZs. And their shipping is way faster than either of the other two mentioned above. I've ordered from all three, but CGW can't be beat on ship times. Link to comment Share on other sites More sharing options...
Foxj66 Posted November 9, 2020 Share Posted November 9, 2020 Its back up Link to comment Share on other sites More sharing options...
Overscore Posted November 25, 2020 Author Share Posted November 25, 2020 I think they saw my post and decided to take vengeance. (OK, not really.) I ordered a bunch of small parts for about $76. When the charge came through my bank, a second charge from CZ followed it for about $400. I called CZ to say, "Hey, it looks like you charged me for something erroneously." The conversation ended with, "We don't see this. We have to look into it and call you back." That hasn't happened. So, currently out $400 for nothing. Thanks, high quality CZ online experience! Link to comment Share on other sites More sharing options...
GrumpyOne Posted November 25, 2020 Share Posted November 25, 2020 Brian's Forums is not the place to resolve customer service issues or disputes you may have with a manufacturer, dealer, gunsmith, or individual. Link to comment Share on other sites More sharing options...
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