KT57 Posted December 12, 2010 Share Posted December 12, 2010 Sorry to be a bummer for a first post but I am disappointed. I bought a 625JM some time ago and found that 3 charge holes were not fully reamed. I finally got around to sending it back a couple months back. They replaced the cylinder under warranty and I asked for a Master Revolver Action job while it was there. Got it back recently and fired it for the first time today. First thing I noticed was the lock up on the cylinder was not as tight as the original. I had many failures to fire. I wanted to blame it on the cheap gunshow reloads but all of these light primer strikes discharged in a 1911. When I got home I noticed for the first time that the cylinder would unlock and rotate during fast double action dry firing. Well it will go back and I am sure S&W will correct it. Still not happy and I have a 5" 625 that needs to be tuned but I hesitate to send it to them now. Any thoughts, advice or recommendations for an alternate tuner? Link to comment Share on other sites More sharing options...
Merlin Orr Posted December 12, 2010 Share Posted December 12, 2010 Look no further than our own members here on the BE Forums.... A little looking in the Revolver Forum section will get you the names of some outstanding pistolsmiths to tune that gun to the "T." Link to comment Share on other sites More sharing options...
Merlin Orr Posted December 12, 2010 Share Posted December 12, 2010 Oh yes.....Let me add. Welcome to the BE Forums....! Link to comment Share on other sites More sharing options...
John Z Sr Posted December 12, 2010 Share Posted December 12, 2010 Look no further than our own members here on the BE Forums.... A little looking in the Revolver Forum section will get you the names of some outstanding pistolsmiths to tune that gun to the "T." You are right Merlin, but should we not get a good gun out of the box from Smith? My son got me a 625 JM a few years back for Father's Day, and the cylinders had burrs that would not even allow rounds to be chambered. Yes Smith fixed it, but why should a gun leave the factory like that? Hope someone from S&W is reading this stuff. Link to comment Share on other sites More sharing options...
oldtrooper Posted December 12, 2010 Share Posted December 12, 2010 Check out "CARMONIZE" in the vendor tents. Link to comment Share on other sites More sharing options...
Aircooled6racer Posted December 12, 2010 Share Posted December 12, 2010 Hello: I would send it back to Smith and Wesson. Tell them what the problem is and get a persons name who will be working on it. Once you have a name you can lay the blame Thanks, Eric Link to comment Share on other sites More sharing options...
pskys2 Posted December 12, 2010 Share Posted December 12, 2010 I'd keep sending it back until the Action is timed correctly and the chambers are acceptable. You're just out of luck on a competition action job from them. Once you get it back to a good solid stock firearm, send it to Carmoney or some other good smith in the know. It's hard enough getting S&W to do the basics, let alone finesse one. Link to comment Share on other sites More sharing options...
chirpy Posted December 12, 2010 Share Posted December 12, 2010 Don't send an already tuned Smith back to them because they will replace the non standard parts and not return the custom parts. FWIW Richard Link to comment Share on other sites More sharing options...
KT57 Posted December 13, 2010 Author Share Posted December 13, 2010 Don't send an already tuned Smith back to them because they will replace the non standard parts and not return the custom parts. FWIW Richard It wasn't a tuned gun. It was stock and they failed on a Master Revolver Action package.. Now they have to fix it. Link to comment Share on other sites More sharing options...
John Z Sr Posted December 13, 2010 Share Posted December 13, 2010 Don't send an already tuned Smith back to them because they will replace the non standard parts and not return the custom parts. FWIW Richard Thanks for that info, guess I have to have my good stuff removed before sending it back for a repair? Link to comment Share on other sites More sharing options...
Gregg K Posted December 13, 2010 Share Posted December 13, 2010 Thanks for that info, guess I have to have my good stuff removed before sending it back for a repair? I sent one back to have them fix the barrel and they removed my perfectly polished sear and put back one of their crooked rough ground ones that lifted the hammer to the side. I would put as many stock parts in as you can to keep your good ones. Link to comment Share on other sites More sharing options...
Merlin Orr Posted December 13, 2010 Share Posted December 13, 2010 You can go to the aggravation of sending it back and forth.... or take your lumps and get it done right by someone who actually cares about doing it right. Personally the aggravation factor would prevent my wasting time with S&W. As to S&W actually producing a product with pride in workmanship...... I wish but......... Link to comment Share on other sites More sharing options...
KT57 Posted December 13, 2010 Author Share Posted December 13, 2010 You can go to the aggravation of sending it back and forth.... or take your lumps and get it done right by someone who actually cares about doing it right. Personally the aggravation factor would prevent my wasting time with S&W. As to S&W actually producing a product with pride in workmanship...... I wish but......... Anyone else with the same opinion? I have been known to eat money to avoid frustration. Link to comment Share on other sites More sharing options...
Toolguy Posted December 13, 2010 Share Posted December 13, 2010 (edited) You'll be time and money ahead to just send it to Carmoney and be done with it. Edited December 13, 2010 by Toolguy Link to comment Share on other sites More sharing options...
Shadowrider Posted December 15, 2010 Share Posted December 15, 2010 With my first 625 I almost did the same exact scenario. Chrome started chipping off the hammer. Sent it in had that replaced, and had them do a master action job while they had it. I told them it was a competition only pistol. I guess they paid attention to that part because it was a "Federal primer only" gun after I got it back. They did a pretty good job but I didn't care for the cheap looking roll pin for a trigger stop, and they barely touched the chambers for chamfering. The trigger was actually pretty good. But if I were you I'd just go to Carmoney and not worry about it from that point on. Link to comment Share on other sites More sharing options...
jhgtyre Posted December 15, 2010 Share Posted December 15, 2010 Moderator Note: Normally I would have shut this one down as soon as I saw it but you guys have all done such a great job in leading this conversation in the correct direction that I don't feel that is necessary at this time. Please keep in mind though that this is not the place to air dirty laundry regarding customer service issues. That isn't my mandate but it is in the forum rules and we will stick with those rules. I mention that so we don't see this thread as a precedent. Nice work guys, -Larry Drake The Moderating Team Link to comment Share on other sites More sharing options...
bobtorre Posted January 1, 2011 Share Posted January 1, 2011 (edited) The PC new stuff is just not what it used to be when it comes to the revolvers. Not sure why. I just got a SW 627 v-comp from the PC. The hammer was rough, it looked like it needed more machining before a finish was applied. But since I am planning to replace it with a bobbed one from APEX, I don't mind. Even the trigger looks rough. the springs used for the hammer and trigger, well,,,, had to be replaced with the JM ones to be able to bring the trigger pull to 7lbs. I also got a competition firing ping/spring to ensure ignition using Federal primers. My point is that PC means performance center. They look more and more like special production runs. I cannot believe that a gusmith who takes pride on his work will allow one his guns to go to a customer in such rough shape.... Makes no sense. However I bought a 22lr model 41 from the PC center and it is simply amazing: Trigger is crisp, look and feel was just outstanding. All I needed to do was to mount a red dot and by the Barbas of Santo Poco, I love it. Edited January 1, 2011 by bobtorre Link to comment Share on other sites More sharing options...
latech15 Posted January 2, 2011 Share Posted January 2, 2011 I've fingered a few from Clark's and they were top notch. Word is that there is someone who lives close to them who knows how to work a revo pretty well. Link to comment Share on other sites More sharing options...
Forrest Halley Posted January 3, 2011 Share Posted January 3, 2011 I've fingered a few from Clark's and they were top notch. Word is that there is someone who lives close to them who knows how to work a revo pretty well. Haha....somethin like that. Jerry Miculek is married to Kay CLARK-Miculek if you weren't joking. Link to comment Share on other sites More sharing options...
latech15 Posted January 3, 2011 Share Posted January 3, 2011 I guess I should have put a smiley in there somewhere. Yeah, I knew. Link to comment Share on other sites More sharing options...
KT57 Posted January 19, 2011 Author Share Posted January 19, 2011 An update. Well I received the gun back from S&W. They replaced the cylinder again and made it reliable albeit with a heavier action than the original stock action. Oh well. I do have one problem though. It seems to shave lead bullets alot. Lead shavings left in one chamber is especially heavy. Would chamfering the forcing cone help? I have a friend with the tool. Or should I send it to a smith. And no it won't go back to the Performance Center. Link to comment Share on other sites More sharing options...
Merlin Orr Posted January 19, 2011 Share Posted January 19, 2011 Did anyone mention trying Clark or Carmoney????? Seriously. Send it to one of them and it will be done correctly. Why do anything different? Link to comment Share on other sites More sharing options...
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