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Brian Enos's Forums... Maku mozo!

Stupendous Customer Service


scottrebello

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I just felt the need to post about these two vendors. Having dealt with probably a hundred different firearm related suppliers over the years, these two are standouts. Recently purchased a Glock 34 for my SO and needed accessories, I went to Vanek and CWPSA. My first order, about 3 weeks ago was responded to the same day via email. Not just a computer generated, but actual email with questions and telling me that they would try and ship that day. I recieved bath packages within 3 days of order placed. Pretty good for a weekend order! Fast forward a couple weeks. I like her 34 so much with Charlie's trigger and the Dawson's that I got from Chris I order my own 34. So naturally last night I race home and order from Charlie and Chris again. I awake this morning to read emails from both of them. Thanking me for another order, congratulating me on getting a Glock, etc. I also told Chris I knew the spring I had ordered was on BO since Irene's had not arrived. He tells me they are in and that he had missed her BO but will get it out today with mine.

Vendors like these are few and far between. I know they are both "little guys" but wouldn't it be nice if everyone ran their business like these guys??

Sorry for the long post but people who do such a great job should be singled out.

Two very happy customers!

Scott & Irene

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Yep- Charlie is a very, very helpful guy. He knows his stuff and is more than willing to spend as much time as you need explaining his products. CS like that is unfortunately rare these days. I have made many purchases from him and have recommended his product to many people.

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Yep.....both good guys for sure. :cheers: I've dealt with Charlie in the past and love his triggers. Chris is a local guy and just as good in person as he seems in email. Damn good GM Open shooter too. He usually has pretty good stock on hand for a "little" guy too. He is a "Little" guy who supports the sport in a "BIG" way.

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  • 3 months later...

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