Dutchman195 Posted August 23, 2020 Share Posted August 23, 2020 Happened today on the range. Knew something was up because the gun was extremely hard to get to rack. Shot a stage and looked and it was JUST barely out of battery. had to inertia clear it to get the round out. Hopefully STI will warranty with their lifetime warranty promise. Guessing 5.4 barrels in 40 arent in stock anymore at the factory. Anyone have recent experience with the STI warranty process? Link to comment Share on other sites More sharing options...
louu Posted August 23, 2020 Share Posted August 23, 2020 Let us know what they say Link to comment Share on other sites More sharing options...
dansedgli Posted August 23, 2020 Share Posted August 23, 2020 The staccatto xl is 5.4 so the barrel should be ok to get. Link to comment Share on other sites More sharing options...
Brooke Posted August 24, 2020 Share Posted August 24, 2020 New barrel for you. Im betting they refuse to cover it. Hope Im wrong. Link to comment Share on other sites More sharing options...
Denato1 Posted August 24, 2020 Share Posted August 24, 2020 I have a message in to them because my DVC-L barrel is not locking up tight in the slide. No cracks in the barrel lugs them self yet but in battery you can move the front of the barrel around and hear it shifting in the frame hoping for a response from them soon. Link to comment Share on other sites More sharing options...
Steve in Allentown PA Posted August 24, 2020 Share Posted August 24, 2020 (edited) Nasty stuff. This is an example of a poorly fit barrel where the link is stopping the barrel instead of the VIS or the barrel is hitting the frame bed before it hits the VIS. The test to see if this is happening in a pistol I remove the recoil spring, install the slide stop with its arm hanging down, press and hold the muzzle firmly against the bench. The slide stop arm should easily swing back and forth with no binding. Edited August 24, 2020 by Steve in Allentown PA Link to comment Share on other sites More sharing options...
jackntucson Posted August 24, 2020 Share Posted August 24, 2020 Just had an open gun fixed by them, new slide, barrel , refinish, shipping both ways paid by them with no problems at all. It did take 3 months but they told me right off the bat it would sit for 2 weeks before they touched the package because of covid. Give them a call or fill out the warranty form online. Link to comment Share on other sites More sharing options...
jackntucson Posted August 24, 2020 Share Posted August 24, 2020 I should also add Brian mine was a Trubor in 9mm which they have not made in some time so I'm sure making a slide and barrel took some time Link to comment Share on other sites More sharing options...
Nolan Posted August 24, 2020 Share Posted August 24, 2020 2 hours ago, jackntucson said: It did take 3 months but they told me right off the bat it would sit for 2 weeks before they touched the package because of covid. LOL! Do they leave the package laying on the ground where the delivery driver dropped it? Nice excuse, but 15 minutes in a 150 degree oven and the package and contents are Covid safe, not that it was actually dangerous to start with. I wonder if they do the same thing with their Grub Hub/Door Dash deliveries? Nolan Link to comment Share on other sites More sharing options...
jackntucson Posted August 24, 2020 Share Posted August 24, 2020 LOL no idea for sure just told me it would sit in a holding area but that was also 4 months ago now when all this stuff started, bottom line 3 months but took care of everything with no questions asked for a gun they haven't made for many years Link to comment Share on other sites More sharing options...
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