Sprint / Nextel together, amazing!
At the beginning of 2006, I switched the family from Nextel to Sprint
(same company sort of).
The switch caused a credit of $63, for which I received 8 bills in a row showing a credit balance from Sprint, while receiving separate invoices for the new service.
Finally, I had to call to request a refund check for a closed account showing a credit balance.
I asked them if they could apply the nextel credit to the sprint bill?, No can do
I asked if they would keep sending the billing statement with a credit balance forever?, Yes they would!
amazing customer service