jtwilliams Posted December 22, 2010 Share Posted December 22, 2010 I was having a problem with six Cobra mags. I don’t want to go into the details of what the problem was. After exchanging some e-mails and a couple of phone calls, Virgil told me to send the mags to him and he would replace them. Technically, I don’t think Virgil had to do what he did, but he did. Great customer service. Thank you very much Virgil!!! Jim Williams Link to comment Share on other sites More sharing options...
Aircooled6racer Posted December 22, 2010 Share Posted December 22, 2010 Hello: Virgil is a stand up guy and makes some great products Thanks, Eric Link to comment Share on other sites More sharing options...
Seth Posted December 22, 2010 Share Posted December 22, 2010 I've spent more money with Virgil than my first 2 cars cost combined. He's forever a gentleman, infinitely patient, completely brilliant and builds spectacular guns and mags. Link to comment Share on other sites More sharing options...
astephenson Posted December 22, 2010 Share Posted December 22, 2010 Agree completely. Tripp Research has treated me well on several occasions. Link to comment Share on other sites More sharing options...
Steve J Posted December 22, 2010 Share Posted December 22, 2010 Same here. I've never heard of a bad experience. Link to comment Share on other sites More sharing options...
pjb45 Posted December 23, 2010 Share Posted December 23, 2010 He did the same for me. I have invested some big bucks on his mags - they are great and he goes beyond what is normal customer service. Link to comment Share on other sites More sharing options...
pvhendrix Posted December 23, 2010 Share Posted December 23, 2010 If not for Virgil's patience, and knowledge, about magazines and the proper function in guns. I would have given up on making a .40 cal SS gun run. As long as Tripp makes magazines for SS guns I will never buy another manufacturers mags. I have 15-20 .40 cal mags, 7 10 mm, and 10 9mm mags. Also have 15 of his 10 round 1st Gen 40/10 mags. No issues with them in any manner. There were some ammo issues and those have been worked out. Could not be more pleased. I am convienced that Virgils mags, helped me win High Senior at the SSC/Nationals last year. Link to comment Share on other sites More sharing options...
steel1212 Posted December 23, 2010 Share Posted December 23, 2010 Virgil, his wife, and Aaron are awesome people!! Link to comment Share on other sites More sharing options...
Jonathan Taliani Posted December 25, 2010 Share Posted December 25, 2010 Did they ever start hard chroming again? In my opinion, they did the nicest work compared to Ford's, Metalife, and AP Cogan. Link to comment Share on other sites More sharing options...
jaredr Posted December 25, 2010 Share Posted December 25, 2010 i'm still mourning they day virgil stopped accepting hard chroming work. he did a trio of P7's for me that were just truly beautiful and what a pleasure to deal with! Link to comment Share on other sites More sharing options...
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