Seth Posted September 28, 2011 Share Posted September 28, 2011 As many of you know, the Tripp's suffered total devastation of their home in the recent fires in Bastrop, TX. The Tripp Research manufacturing facility is located on the same piece of property and there has been some conjecture regarding the status of their business. I have spoken with Shari Tripp directly this afternoon and can confirm without a shadow of a doubt that Tripp Research is 100%. The shop and its contents are whole and they are working feverishly to catch up on 4 hellish weeks and get back to business. If you have an outstanding order with them, please be patient. They're doing their best in the face of adversity and will fill orders as quickly as humanly possible. If you're considering placing an order with Tripp Research, PLEASE do not hesitate. The quality of their product has not been compromised in the slightest AND the continuing success of their business depends on their customers. Most importantly, they were able to escape the fire and are strong folk who will rebuild bigger and better. Keep them in your prayers. Seth Markowitz Link to comment Share on other sites More sharing options...
Classic_jon Posted September 28, 2011 Share Posted September 28, 2011 Good to hear! I was going to ask some fellow shooters if they had heard any more on them at the next match. Link to comment Share on other sites More sharing options...
JDHunz Posted September 28, 2011 Share Posted September 28, 2011 That is good news to hear! The Tripps, and their entire staff, are some of the most wonderful, helpful, gracious folks I have ever dealt with. I hope they can get their "homelife" back up and running...I have no doubt they will in good time. Link to comment Share on other sites More sharing options...
jriera Posted September 28, 2011 Share Posted September 28, 2011 Great news, all the best Virgil and Shari Link to comment Share on other sites More sharing options...
Bob DuBois Posted September 28, 2011 Share Posted September 28, 2011 Wish them the very best, enjoyed the pistols they have built or worked on for me, Great folks. Link to comment Share on other sites More sharing options...
Bob DuBois Posted September 28, 2011 Share Posted September 28, 2011 Thanks for the post I did not know about the fire. Link to comment Share on other sites More sharing options...
Merlin Orr Posted September 28, 2011 Share Posted September 28, 2011 Take more than a fire to get the best of the Tripp organization..... Link to comment Share on other sites More sharing options...
HPD SRT Posted September 28, 2011 Share Posted September 28, 2011 Glad to hear all is well. Link to comment Share on other sites More sharing options...
Jonathan Taliani Posted September 29, 2011 Share Posted September 29, 2011 Thank goodness they are doing okay. Please let them know they are in our prayers. Link to comment Share on other sites More sharing options...
Boxerglocker Posted September 29, 2011 Share Posted September 29, 2011 Tripp has a great product and their CS is second to none. I just put in an order for more 9mm mags and replacement springs. Link to comment Share on other sites More sharing options...
Firewire Posted September 30, 2011 Share Posted September 30, 2011 I am glad to hear they are okay and back in business. I was wondering why no responses. I sent an email around 9/9 and again today and have had no response, so I decided to search for any info and found this thread. Thanks for the update! Link to comment Share on other sites More sharing options...
EkuJustice Posted October 1, 2011 Share Posted October 1, 2011 Anyone know if they are still taking orders for the sights? I think those need to be ordered off the site Link to comment Share on other sites More sharing options...
GuyC Posted October 1, 2011 Share Posted October 1, 2011 I have wrote 2 emails and called twice and left a message. I am not really in a hurry but starting to wonder if they are taking orders. Link to comment Share on other sites More sharing options...
Seth Posted October 1, 2011 Author Share Posted October 1, 2011 They're 4 weeks behind and lost 100% of their personal items down to their toothbrushes... patience. Link to comment Share on other sites More sharing options...
GuyC Posted October 1, 2011 Share Posted October 1, 2011 I completely understand. Link to comment Share on other sites More sharing options...
Firewire Posted October 3, 2011 Share Posted October 3, 2011 (edited) It might help their flood of emails if they updated their website. It shows 9/9/11 that they will be back in biz In a week. Maybe someone can get word to them on it? Might save them more headaches. Edited October 3, 2011 by Firewire Link to comment Share on other sites More sharing options...
BoldasLions Posted October 4, 2011 Share Posted October 4, 2011 (edited) Wow that's horrible. The Tripps are good people! I wish the best recovery for them! Edited October 4, 2011 by BoldasLions Link to comment Share on other sites More sharing options...
lmccrock Posted October 6, 2011 Share Posted October 6, 2011 My order showed up; took a couple (3?) weeks, but it is here. Link to comment Share on other sites More sharing options...
Seth Posted October 6, 2011 Author Share Posted October 6, 2011 My order showed up; took a couple (3?) weeks, but it is here. Pretty darn good for a family that lost everything they owned a month ago! Link to comment Share on other sites More sharing options...
BoldasLions Posted October 10, 2011 Share Posted October 10, 2011 Any updates? Link to comment Share on other sites More sharing options...
gunfixer Posted October 10, 2011 Share Posted October 10, 2011 (edited) Any updates? As far as I know now (Spoke w/ them a couple times last week..) they are back processing orders.. I actually called again Wed. to ask for an update... 'Right before the mail showed up with my order.. I think they're okay now but obviously have a long road ahead with their personal loses.. Edited October 10, 2011 by gunfixer Link to comment Share on other sites More sharing options...
Steve J Posted October 14, 2011 Share Posted October 14, 2011 I would say they're up to full speed processing orders. I ordered five 9mm magazines on Sunday, Oct 9th. The invoice is dated the 10th. It was shipped on the 12th and I received them today, Thursday the 13th. What is remarkable is that the USPS only took one day even though I'm only a few zip codes away because it was shipped with delivery confirmation and that always seems to slow it down. Link to comment Share on other sites More sharing options...
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