pierce195 Posted December 30, 2010 Share Posted December 30, 2010 (edited) Dillon called today and took care of the issue! Having what I feel to be some serious issues with an order with Dillon on December 18th. Don't want to air it out without giving Dillon a chance to fix it or explain. The reason I'm posting this is to try and have a Dillon contact me, because four phone calls and not much had been happening. This thread is not to bash on Dillon in any way. This board and all the good things I have hear about Dillon is way I went to them with my order. Thanks Edited December 30, 2010 by pierce195 Link to comment Share on other sites More sharing options...
Merlin Orr Posted December 30, 2010 Share Posted December 30, 2010 Although we get some Dillon employees that post here and try to help... Dillon has a website and phones. This is not really the place to contact them for problems. IF you are genuine about not wanting to bash the company..... Link to comment Share on other sites More sharing options...
G-ManBart Posted December 30, 2010 Share Posted December 30, 2010 Having what I feel to be some serious issues with an order with Dillon on December 18th. Don't want to air it out without giving Dillon a chance to fix it or explain. The reason I'm posting this is to try and have a Dillon contact me, because four phone calls and not much had been happening. This thread is not to bash on Dillon in any way. This board and all the good things I have hear about Dillon is way I went to them with my order. Thanks Call and ask to speak to Mike Dillon....seriously. R, Link to comment Share on other sites More sharing options...
pierce195 Posted December 30, 2010 Author Share Posted December 30, 2010 (edited) Although we get some Dillon employees that post here and try to help... Dillon has a website and phones. This is not really the place to contact them for problems. IF you are genuine about not wanting to bash the company..... No, I don't want to bash them. Just would like to talk with someone who can help. I will call an ask for Mike. Thanks Edited December 30, 2010 by pierce195 Link to comment Share on other sites More sharing options...
Jonathan Taliani Posted December 30, 2010 Share Posted December 30, 2010 (edited) Sorry, double post. Edited December 30, 2010 by jtaliani Link to comment Share on other sites More sharing options...
Jonathan Taliani Posted December 30, 2010 Share Posted December 30, 2010 I would be very surprised if Dillon doesn't take care of you. In all of my experiences they go more than above and beyond. Link to comment Share on other sites More sharing options...
TruStreet Posted December 30, 2010 Share Posted December 30, 2010 They are TOP Notch!!! A true story: About 4 years ago, I called to find out how much it would cost our club to repair a 550 & a 650 that were damage when one of our members house burned down. I spoke with Mike & he told me to clean them as much as I could & send them to his attn: 2 weeks later we got two new machines at no cost. Link to comment Share on other sites More sharing options...
silvercorvette Posted December 30, 2010 Share Posted December 30, 2010 They are TOP Notch!!! A true story: About 4 years ago, I called to find out how much it would cost our club to repair a 550 & a 650 that were damage when one of our members house burned down. I spoke with Mike & he told me to clean them as much as I could & send them to his attn: 2 weeks later we got two new machines at no cost. I have heard dozens of stories like that. Stories of Dillon's great customer service are legendary. I would be shocked if they don't resolve the problem to your satisfaction Link to comment Share on other sites More sharing options...
dillon Posted December 30, 2010 Share Posted December 30, 2010 I left a message on a cell phone with a FedEx tracking number. We are reshipping your order today, should arrive tomorrow afternoon. I chose to wait until I had a tracking number for you. Our apologiies for the delay. Link to comment Share on other sites More sharing options...
pierce195 Posted December 30, 2010 Author Share Posted December 30, 2010 I left a message on a cell phone with a FedEx tracking number. We are reshipping your order today, should arrive tomorrow afternoon. I chose to wait until I had a tracking number for you. Our apologiies for the delay. Got the message and thank you for the overnight shipping. Thanks also for the posts from other members. Please close this thread. Link to comment Share on other sites More sharing options...
Bello Posted December 31, 2010 Share Posted December 31, 2010 I left a message on a cell phone with a FedEx tracking number. We are reshipping your order today, should arrive tomorrow afternoon. I chose to wait until I had a tracking number for you. Our apologiies for the delay. That's what im talking about! I love Dillon and The machines Link to comment Share on other sites More sharing options...
dansy Posted December 31, 2010 Share Posted December 31, 2010 Dillon is one if not the best manufacture out there for shooting.....even outside the USA Link to comment Share on other sites More sharing options...
sdm74 Posted December 31, 2010 Share Posted December 31, 2010 Wow 2 hrs from post time...that's good service Link to comment Share on other sites More sharing options...
Kyle O Posted December 31, 2010 Share Posted December 31, 2010 I have only needed one clip for the resizer die sofar, it was here quickly with 2 extras. I have no doubt that they would accommidate any need I had. I'll go blue from here on out. Link to comment Share on other sites More sharing options...
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