glandry51 Posted July 29, 2013 Share Posted July 29, 2013 Shooting a USPSA club match and on the first stage, 2 double feeds. Second stage, another double feed. THEN looked at the ammo more closely and from the pic you can see what happened. Lesson learned, check your ammo! The first 6 rounds from the left are from the same box, then a reload and another factory round for comparison. Had another competitor there had the same problem with the same manufacture. Link to comment Share on other sites More sharing options...
Mark R Posted July 29, 2013 Share Posted July 29, 2013 Are those short rounds due to setback/recoil, or did you get them fresh out of the box like that. If out of the box, I'd be finding another mfg. Link to comment Share on other sites More sharing options...
glandry51 Posted July 29, 2013 Author Share Posted July 29, 2013 Out of the box!!! Sent the Mfg an email this morning along with the picture. Waiting for a response. Link to comment Share on other sites More sharing options...
RangeHooligan Posted July 30, 2013 Share Posted July 30, 2013 glandry51, What brand were they? RH Link to comment Share on other sites More sharing options...
glandry51 Posted July 30, 2013 Author Share Posted July 30, 2013 (edited) I don't want to mention company's name on here until I hear back from them. I sent them a picture and an e-mail yesterday and waiting for their response. I want to give them a chance to plead their case and see if they make it right. Edited July 30, 2013 by glandry51 Link to comment Share on other sites More sharing options...
cellguy030 Posted August 2, 2013 Share Posted August 2, 2013 Id be interested to hear the response... I have a similar situation that I have not gotten around to emailing them about yet. Link to comment Share on other sites More sharing options...
wgj3 Posted August 2, 2013 Share Posted August 2, 2013 Wow! That's not even close. Link to comment Share on other sites More sharing options...
mjohn Posted August 3, 2013 Share Posted August 3, 2013 This will be the Reader's Digest version of their reply. 1. Sorry 2. Do you have the lot number? Where did you buy it? Do you have a receipt? 3. Send us back the defective ammo (if lucky a shipping label will be sent) 4. One for one box replacement Link to comment Share on other sites More sharing options...
HeyChris Posted August 3, 2013 Share Posted August 3, 2013 I don't want to mention company's name on here until I hear back from them. I sent them a picture and an e-mail yesterday and waiting for their response. I want to give them a chance to plead their case and see if they make it right. Who do people do this? Just say what brand it is.. maybe people have the same brand and should be checking their ammo more closely. You aren't giving them a bad name if they put out bad product, if they have great customer service they will fix you up regardless. It drives me crazy when people bring attention to a problem with product they have, then won't say who manufactured the product, like it's some code. I don't get it. Link to comment Share on other sites More sharing options...
MrVvrroomm Posted August 7, 2013 Share Posted August 7, 2013 Nothing like that would ever leave my reloading bench...ever. Link to comment Share on other sites More sharing options...
BostonBullit Posted August 9, 2013 Share Posted August 9, 2013 If they came out of the box that way, and depending on the type of powder being used that could be an invitation to a blowed up gun and bloody hand. you can't reduce the case volume that much and not have it affect the pressure.... Link to comment Share on other sites More sharing options...
Wilson Posted August 10, 2013 Share Posted August 10, 2013 (edited) I had an upside down primer in a box of .45 ACP Ranger SXT. No big deal-just the ammo I was issued for my duty gun. Good thing I checked it before loading that mag. Edited August 10, 2013 by Wilson Link to comment Share on other sites More sharing options...
glandry51 Posted August 12, 2013 Author Share Posted August 12, 2013 This will be the Reader's Digest version of their reply. 1. Sorry 2. Do you have the lot number? Where did you buy it? Do you have a receipt? 3. Send us back the defective ammo (if lucky a shipping label will be sent) 4. One for one box replacement Almost correct. They did send me a return label, no questions asked. I sent them back about 75 rounds (what I had left of my order), and they sent me 500 rounds in return. Customer Service was outstanding! I don't want to mention company's name on here until I hear back from them. I sent them a picture and an e-mail yesterday and waiting for their response. I want to give them a chance to plead their case and see if they make it right. Who do people do this? Just say what brand it is.. maybe people have the same brand and should be checking their ammo more closely. You aren't giving them a bad name if they put out bad product, if they have great customer service they will fix you up regardless. It drives me crazy when people bring attention to a problem with product they have, then won't say who manufactured the product, like it's some code. I don't get it. The topic of this thread was not about this manufacturer, it was about not examining factory ammunition before a match and how that can be a bad decision. I have been on enough forums and seen too many people lambasted for not giving the manufacturer the time to make the situation right before calling them out. My goal here again, was not to call out the manufacture (this does happen at times, it's if they make it right that's important) but to bring to attention the need to examine all of your ammo BEFORE shooting a match. Link to comment Share on other sites More sharing options...
JKSNIPER Posted August 12, 2013 Share Posted August 12, 2013 On the range training one day with the snipers from my department and we had 2 rounds of match grade ammo with NO primer. 2 different shooters on the same training day. Ammo used to deploy with when we would get called out. Always check your ammo no matter whose name is on the outside of the box. Do not assume because it says Hornady, Federal, Winchester, and is supposedly match grade ammo that there can't be anything wrong with it. Another time on another range a shooter I know had his rifle catastrophically fail possibly due to a double charged round. This also was factory match grade ammo from a very popular ammo manufacturer. Always check your ammo especially if it is to be used in a possible life saving manner. The time to find out its a bad round is not on the street. Before people ask me which brand it was .....It doesn't matter which manufacturer it was......Anytime you have stuff made in the big bulk numbers that ammo is made in you WILL have a certain percentage of that stuff be no good. Science tells us that anytime human beings are involved in any process there is no such thing as zero tolerance. Same thing as relying on the safety to keep you safe. A safety is a mechanical device manufactured by human beings and being a mechanical device it is subject to failure. No matter who made it, the brand of rifle/pistol it is on, etc... Link to comment Share on other sites More sharing options...
mjohn Posted August 12, 2013 Share Posted August 12, 2013 This will be the Reader's Digest version of their reply. 1. Sorry 2. Do you have the lot number? Where did you buy it? Do you have a receipt? 3. Send us back the defective ammo (if lucky a shipping label will be sent) 4. One for one box replacement Almost correct. They did send me a return label, no questions asked. I sent them back about 75 rounds (what I had left of my order), and they sent me 500 rounds in return. Customer Service was outstanding! I don't want to mention company's name on here until I hear back from them. I sent them a picture and an e-mail yesterday and waiting for their response. I want to give them a chance to plead their case and see if they make it right. Who do people do this? Just say what brand it is.. maybe people have the same brand and should be checking their ammo more closely. You aren't giving them a bad name if they put out bad product, if they have great customer service they will fix you up regardless. It drives me crazy when people bring attention to a problem with product they have, then won't say who manufactured the product, like it's some code. I don't get it. The topic of this thread was not about this manufacturer, it was about not examining factory ammunition before a match and how that can be a bad decision. I have been on enough forums and seen too many people lambasted for not giving the manufacturer the time to make the situation right before calling them out. My goal here again, was not to call out the manufacture (this does happen at times, it's if they make it right that's important) but to bring to attention the need to examine all of your ammo BEFORE shooting a match. This will be the Reader's Digest version of their reply. 1. Sorry 2. Do you have the lot number? Where did you buy it? Do you have a receipt? 3. Send us back the defective ammo (if lucky a shipping label will be sent) 4. One for one box replacement Almost correct. They did send me a return label, no questions asked. I sent them back about 75 rounds (what I had left of my order), and they sent me 500 rounds in return. Customer Service was outstanding! I don't want to mention company's name on here until I hear back from them. I sent them a picture and an e-mail yesterday and waiting for their response. I want to give them a chance to plead their case and see if they make it right. Who do people do this? Just say what brand it is.. maybe people have the same brand and should be checking their ammo more closely. You aren't giving them a bad name if they put out bad product, if they have great customer service they will fix you up regardless. It drives me crazy when people bring attention to a problem with product they have, then won't say who manufactured the product, like it's some code. I don't get it. The topic of this thread was not about this manufacturer, it was about not examining factory ammunition before a match and how that can be a bad decision. I have been on enough forums and seen too many people lambasted for not giving the manufacturer the time to make the situation right before calling them out. My goal here again, was not to call out the manufacture (this does happen at times, it's if they make it right that's important) but to bring to attention the need to examine all of your ammo BEFORE shooting a match. Well...........glad someone is doing it right! Personally, I am tired of 1.) this has never happened before 2.) you caused the problem and 3.) no reply. Link to comment Share on other sites More sharing options...
bishop414 Posted August 12, 2013 Share Posted August 12, 2013 Everyone has issues in business. It is how you take care of those issues that sets you apart for the "bad" companies. So who was the company that took care of the error? Link to comment Share on other sites More sharing options...
glandry51 Posted August 12, 2013 Author Share Posted August 12, 2013 Freedom Munitions. Their Manager of Quality said that more than likely a bullet had broken off in the die during a lot and overseated the bullets before it fell out. He took complete responsibility for the ammuntion. He offered me the 500 rounds and asked if I wanted it in the RNFP I had or another bullet. Was fast, corteous, and respectful. I have nothing but good things for the company. They made it right!!! Link to comment Share on other sites More sharing options...
bishop414 Posted August 13, 2013 Share Posted August 13, 2013 Glad to hear it. I have purchased quite a bit from them during these hard times and have always been impressed with their service and support. Link to comment Share on other sites More sharing options...
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