G34 CORDY Posted January 31, 2013 Share Posted January 31, 2013 Almost every time I call they don't pick up or it goes straight to voice mail. It took me two days to get ahold of them so I could order my TS and never returned any of my voice mails. Anyone know what's goin on over there? Link to comment Share on other sites More sharing options...
kneelingatlas Posted January 31, 2013 Share Posted January 31, 2013 Email or PM Stuart, he's all over it. Link to comment Share on other sites More sharing options...
kneelingatlas Posted January 31, 2013 Share Posted January 31, 2013 (edited) . Edited January 31, 2013 by kneelingatlas Link to comment Share on other sites More sharing options...
G34 CORDY Posted January 31, 2013 Author Share Posted January 31, 2013 Sent him a PM thanks. Link to comment Share on other sites More sharing options...
TruePunisher Posted January 31, 2013 Share Posted January 31, 2013 I know they are really busy. I have always had the best luck with email. Link to comment Share on other sites More sharing options...
KLR Posted January 31, 2013 Share Posted January 31, 2013 I have been in contact with Stuart a few times in last week. PM or email is best but they have answered my calls all but once and I got a different recording at the directory. As busy as they are they have always gotten back in a prompt manner. Their service has been excellent! Link to comment Share on other sites More sharing options...
G34 CORDY Posted January 31, 2013 Author Share Posted January 31, 2013 I called 5 times today alone no one picked up. But I will keep calling until I can talk to someone. Link to comment Share on other sites More sharing options...
eerw Posted January 31, 2013 Share Posted January 31, 2013 Sorry.. SHOT show put us really behind..just now catching up incoming guns, out going guns, etc. phones have been ringing non stop, missing a lot. my apologies. people seem to have a lot of questions. PM me or email, I will answer best I can or call when I get a chance. Link to comment Share on other sites More sharing options...
G34 CORDY Posted January 31, 2013 Author Share Posted January 31, 2013 Thanks eerw!! Link to comment Share on other sites More sharing options...
eerw Posted January 31, 2013 Share Posted January 31, 2013 Don't thank me yet. Link to comment Share on other sites More sharing options...
RexKramer Posted February 1, 2013 Share Posted February 1, 2013 I've emailed Rob back and forth so much he is probably tired of hearing from me. Managed to get him on the phone to order a couple of pistols as well. I want to email him again to find out the status, but I figure I'll know the status when my FFL calls... Link to comment Share on other sites More sharing options...
tortuga Posted February 1, 2013 Share Posted February 1, 2013 (edited) I think this is just a sign of the times - Stuart and the gang were fantastic when I was trying to figure out what to order with my Shadow in mid-december, and communication was great through the entire process. Lately it has been tougher to get through but I think they are just getting pounded with work, orders and email/voicemail. Same-day reply might not be an option for them but you should get an answer soon. Edited February 1, 2013 by tortuga Link to comment Share on other sites More sharing options...
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