atbarr Posted October 18, 2012 Share Posted October 18, 2012 (edited) OK people I need some suggestions. A few months ago, I realized I would not be able to shoot a major match. So 10 days before the match, I contacted the person that handled registration. I told this person that the arthritis in my arms and shoulder was getting worse, and I needed to drop out. This match had a huge waiting list <5 minutes after registration opened up. So I know they were able to sell my slot. Three days later I contacted that person and asked if he/she was the correct person. The reply was yes, but it was crunch time and the MD told him/her they would send out refunds after the match. 30 days later I asked again. On Sept. 21 I resent my request for a refund. On Oct. 2nd, I requested a refund from the MD, and copied the person that handled registration. I paid a total of $253.00. If I separated out the charges I'm sure everyone would know for sure which match I'm talking about. I'm retired on a fixed income, $253.00 is a lot for me to lose. CLOSED Edited October 19, 2012 by atbarr Link to comment Share on other sites More sharing options...
TCBDoubleTap Posted October 18, 2012 Share Posted October 18, 2012 From your posting it sounds like you're doing this via e-mail. If you have their phone number it would probably be better to call - and keep calling until you get results. Tom Link to comment Share on other sites More sharing options...
lcs Posted October 18, 2012 Share Posted October 18, 2012 Seems like about 60 days and no communication. Seems you have been reasonable. I would email again and this time CC the Area Director and the Section Coordinator. I would definitely be professional in my wording of the email and state all the facts. Link to comment Share on other sites More sharing options...
DWFAN Posted October 18, 2012 Share Posted October 18, 2012 Was there a "No Refunds past xx/xx date" posted on the entry form or website ? A Phone call would be in order imo. Link to comment Share on other sites More sharing options...
Youngeyes Posted October 18, 2012 Share Posted October 18, 2012 (edited) If you paid by credit card you can place a hold on the charges until they respond. If not then you can get the E-Mail addresses of everyone connected,ie the sanctioning organiztion, the sponsors, the Area director, hell even his mother, and send out a request for help. My wife did this when my daughter left her flute on a plane. Everyone one from the CEO to the janitor got a message. The next day we had the flute. Flood them with emails. Kinda like a shotgun double tap squared. Good luck. Edited October 18, 2012 by Youngeyes Link to comment Share on other sites More sharing options...
atbarr Posted October 19, 2012 Author Share Posted October 19, 2012 There not a 'No Refund' post. I did not pay with a CC. This was not an USPSA or IDPA match, so the Area Director and the Section Coordinator have no control. Link to comment Share on other sites More sharing options...
ROCKCASTLE Posted October 19, 2012 Share Posted October 19, 2012 A.T. I got your email this morning. A check will be cut and mailed today. I appologize for the lack of communication on our part; it was not intentional. A breakdown on our part. I am sorry. Nick Noble Rockcastle Shooting Center Link to comment Share on other sites More sharing options...
DWFAN Posted October 19, 2012 Share Posted October 19, 2012 A.T. I got your email this morning. A check will be cut and mailed today. I appologize for the lack of communication on our part; it was not intentional. A breakdown on our part. I am sorry. Nick Noble Rockcastle Shooting Center Link to comment Share on other sites More sharing options...
Mark R Posted October 19, 2012 Share Posted October 19, 2012 A.T. I got your email this morning. A check will be cut and mailed today. I appologize for the lack of communication on our part; it was not intentional. A breakdown on our part. I am sorry. Nick Noble Rockcastle Shooting Center Another example of a class act. Way to go Nick! Link to comment Share on other sites More sharing options...
Don Springer Posted October 19, 2012 Share Posted October 19, 2012 BRAVO! Link to comment Share on other sites More sharing options...
atbarr Posted October 19, 2012 Author Share Posted October 19, 2012 A.T. I got your email this morning. A check will be cut and mailed today. I appologize for the lack of communication on our part; it was not intentional. A breakdown on our part. I am sorry. Nick Noble Rockcastle Shooting Center Many thanks Nick, I knew I was not contacting the correct person. Link to comment Share on other sites More sharing options...
Youngeyes Posted October 19, 2012 Share Posted October 19, 2012 (edited) I love a happy ending. Another example of what a great forum this is. As Merlin says," This forum is full of em....Truly nice people." Of course a good,"What I hate" rant just turned into a "What I like", but you can't have everything. Edited October 19, 2012 by Youngeyes Link to comment Share on other sites More sharing options...
nj mike Posted October 19, 2012 Share Posted October 19, 2012 Glad the end result worked out for you.And yes this is truly a great forum with people always looking to help. Link to comment Share on other sites More sharing options...
atbarr Posted October 19, 2012 Author Share Posted October 19, 2012 Glad the end result worked out for you.And yes this is truly a great forum with people always looking to help. CLOSE PLEASE Link to comment Share on other sites More sharing options...
Micah Posted October 19, 2012 Share Posted October 19, 2012 Glad the end result worked out for you.And yes this is truly a great forum with people always looking to help. CLOSE PLEASE Yes sir Link to comment Share on other sites More sharing options...
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