bigbrowndog Posted December 28, 2009 Share Posted December 28, 2009 I broke a DOH yesterday, how I don't know but when I got to my last stage and was given the LAMR command I noticed the holster cracked pretty significantly. I just got off the phone to ask for a RA# to return it, and was told that a replacement would be sent without the need for the original, but could I please return it so they could figure out what actually happened. The holster is several years old, old style DOH, but not abused so I expected there would be no problem with returning it and having it replaced, but did not expect a free replacement, much less without the original returned. Thank You Blade Tech,...............................Trapr Link to comment Share on other sites More sharing options...
Smoky Bear Posted December 28, 2009 Share Posted December 28, 2009 Did it split the paw? Link to comment Share on other sites More sharing options...
Jesse Tischauser Posted December 28, 2009 Share Posted December 28, 2009 That's awesome! I wonder if they will replace the one for my revolver? My 125lb English Mastiff puppy beat me to the package in the porch and squished and chewed it just enough so that the old 625 won't fit in it. It looks pretty rough too:( Link to comment Share on other sites More sharing options...
warpspeed Posted December 28, 2009 Share Posted December 28, 2009 I agree with Trapr. They really know how to do CS. Seems they have taken a look at the Dillion model and realized just how far that can take you. Link to comment Share on other sites More sharing options...
Seth Posted December 28, 2009 Share Posted December 28, 2009 Agreed. I cracked a bucket on a DOH and they replaced it without hesitation. I called to pay for it and they wouldn't take my money. All good! Link to comment Share on other sites More sharing options...
Jesse Tischauser Posted December 28, 2009 Share Posted December 28, 2009 This thread made me remeber that I needed to reorder my holster so I just got off the phone with blade tech and they are sending me a replacement for FREE! I told them exactly what happened which is obviously my fault and ask if they coyld give me a discount. After a few minutes on hold they said all I had to do was pay for shipping. Needless to say I will be using blade tech holsters exclusively!!! Thanks Blade Tech!!! Link to comment Share on other sites More sharing options...
bigbrowndog Posted December 28, 2009 Author Share Posted December 28, 2009 Giant short faced Bear, it was not the one with the custom paw on it. this one just had a sharpie version of the paw. I have 7 or 8 Blade Tech holsters for various guns, and that number will grow with CS and products like this. trapr Link to comment Share on other sites More sharing options...
Aircooled6racer Posted December 28, 2009 Share Posted December 28, 2009 Hello: Good to hear that they will be sending you the part you need. It is nice to hear that they are listening to there customers and doing the right thing Thanks, Eric Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now