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Pep Boys Rebate Scam


bountyhunter

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This is the second and last time I get bit by the PEP Boys rebate scam: they advertise in the paper a terrific rebate (like $18 rebate on buying six quarts of really premium oil) so I go buy it. They give me the "rebate receipt" and the paperwork to submit for it.... when I go to fill it out, the oil offer is nowhere listed as available. I'm screwed.

Same thing last week on Quaker State full synthetic: six quart purchase, $15 rebate..... I get the paperwork and go to fill it out and it is not offered.

I already know the song if you go back and yell at them:

"Not responsible for misprints in advertising...."

"Advertising is generated by the headquarters..."

They are done, done, done...... I will never go back. I will stick to Kragen's from now on.

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You could try asking for the managers help in filling out the rebate form, before you leave the store.... B)

Yeah..... I'm sure the people in line behind me would be thrilled with that. And then, REALLY happy when I needed to reverse the transaction when the dufus admitted the rebate form didn't have the items offered so I didn't want to pay their exhorbitant regular price.

I'm too old to deal with people who can't do their jobs.... I get enough of that at work. :angry:

Then if he/she refuses to help you, threaten to sue for false advertising!! :angry:

Won't fly. Legally, they claim the dodge of "not responsible for misprints in ads". Look really close and most ads have that somewhere in tiny print.

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I've run into Pep boys advertising mistakes once or twice myself. Each time, when I brought the issue to the attention of management, they honored the add. Don't assume it will be different for you until it actually is.

Another suggestion is to pay with a credit card. If the product is not as advertised, including price, call your credit card company and dispute the charge on the grounds that the product you purchased was not as advertised. I'd have to check the regulations to be sure, but I think the retailer may actually be responsible for picking his product up at your location.

Don't get mad, get even.

Lee

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There's got to be SOME kind of recourse to take against blatant and repeated asshattedness on their part. It IS false advertising. God, nobody's willing to take responsibility for anything any more!!! :angry::angry:

Nobody cares... at least nobody I've found.

Circuit City has much more blatant false advertising: watch for their "EVERY XXX ON SALE!" advertisement..... Then go in and you will see red sale tags on all the items... and if you slide those red sale tags over, you will see the regular white tags are the same price.

Yours truly was escorted out once when I walked along "liberating" the white tags from their coverings and then asked a salesman why it was they were lying about these being "on sale".

Contacted the local law about it and nobody cares.

How much is it per quart at Pep Boys? I usually buy Mobil 1 at Wally Mart in 5 quart containers at $23.

Decent synthetic oils around here runs about $6/quart average price, which is why the rebates are a real cause for a drive-by.

Last year's hike in crude price was accompanied by jack-ups in motor oil prices..... of course, no retreat in the latter when crude dropped back down. :(

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