jimstc Posted January 7, 2004 Share Posted January 7, 2004 On 12/05/03 I ordered a complete WSM holster rig for my Edge directly from the manufacturer in S.Africa. I received no reply so I just waited for my new rig. I e-mailed them twice asking for a status update. No reply. E-mailed again with numerous expletives and finally got a reply. They claimed it was shipped on 12/05/03. Must have been by boat because I still don't have it. Moral of the story : support your local shop or buy on E-bay because the money saved isn't worth the hassle. Link to comment Share on other sites More sharing options...
PhilTerry Posted January 7, 2004 Share Posted January 7, 2004 On the other hand - when I had a small part break on my CR Speed and the dealership in the US from whom I had purchased the holster was no longer in business - Franco shipped me the part air-mail from South Africa at no charge within a few days of me contacting him..... Link to comment Share on other sites More sharing options...
Fireglock Posted January 7, 2004 Share Posted January 7, 2004 Communications isn't a virtue with rescomp. I spoke to him last year at the shot show about Glock holsters to use with the Carver mount. He was big to work with me and was going to get with me on some things. He not only didn't follow through, he never did respond to my e-mails. I sent them with read confirmation and he got them and opened them so he just cjose to ignore me. If your going to ignore somebody don't let them know you read their e-mails! Link to comment Share on other sites More sharing options...
Scooter Posted January 7, 2004 Share Posted January 7, 2004 I haven't had any problems with them. I bought two holsters both arrived in about a week. Cathy sent out a replacement part free of charge when I cracked the muzzle cup. I talked to Franco at RGN. I made a suggestion about the Versa Hanger design and he did make the change in the design. I didn't expect him to make the change considering I was the only person ever to complain about the design. Link to comment Share on other sites More sharing options...
Nemo Posted January 7, 2004 Share Posted January 7, 2004 Scooter, I'm curious... What was the change to the Versa Hanger design that you suggested to Rescomp? It may be something that all of us CR owners/users want to have. Link to comment Share on other sites More sharing options...
Scooter Posted January 7, 2004 Share Posted January 7, 2004 On the original, the bolt that adjust the cant of the hanger is on the outside. If you are like me, my holster blocks access to the bolt. I have to pull the holster off the hanger before I can adjust the bolt. This really sucked when I was at a match and accidentally bump the holster fairly hard and spun the bolt loose. I made the suggestion that the bolt should be placed on the inside so that you can adjust it without pulling the holster apart. Link to comment Share on other sites More sharing options...
Nemo Posted January 7, 2004 Share Posted January 7, 2004 Excellent! Yeah, the holster blocks access to that screw and it is a pain to adjust. Thanx! Link to comment Share on other sites More sharing options...
MoNsTeR Posted January 7, 2004 Share Posted January 7, 2004 They were very responsive with me when I emailed them about being charged incorrectly. Yeah, the shipping is slow, but it's included in the price and it's coming from South Africa, whaddya want? Link to comment Share on other sites More sharing options...
jimstc Posted January 7, 2004 Author Share Posted January 7, 2004 I am happy to report that I received the rig today. Wow the power of this forum!! It is an incredible set up. I wish it wasn't 20 degrees here so I could go play with it. I guess I better do some dry firing. Link to comment Share on other sites More sharing options...
TDean Posted January 7, 2004 Share Posted January 7, 2004 I tried emailing them a year or two ago......still no repsonse. Should I just forget about it? Link to comment Share on other sites More sharing options...
Para Posted January 11, 2004 Share Posted January 11, 2004 I use CR Speed equipment and found the quality and sevice excellent. I know Franco is keen to service any customers on the Globe. Dunno the reason for the individual complaints. Link to comment Share on other sites More sharing options...
TDean Posted January 11, 2004 Share Posted January 11, 2004 The reason for the individual complaints? Link to comment Share on other sites More sharing options...
Merlin Orr Posted January 11, 2004 Share Posted January 11, 2004 Para. Are you located within the US? Link to comment Share on other sites More sharing options...
Para Posted January 14, 2004 Share Posted January 14, 2004 No, I am in the RSA. I know Rescomp is eager to sevice it's customers in the USA. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now