RevolverJockey Posted September 21, 2017 Author Share Posted September 21, 2017 56 minutes ago, benos said: IP is asking me about the above. I asked about it earlier, but no one replied. I need a "for certain" reply, or replies on this, before we can proceed. Brian, if this was for me, I am not a tapatalk user. Reading the notification emails line for line side by side they are the same no metion of tapatalk and they are from the same address. On my mobile device, I do have a banner that pops up occasionally like an ad asking if I want to download tapatalk. I have tried cancelling this banner and it makes no difference. Link to comment Share on other sites More sharing options...
benos Posted September 21, 2017 Share Posted September 21, 2017 That's what I needed to hear - thanks. Link to comment Share on other sites More sharing options...
benos Posted September 22, 2017 Share Posted September 22, 2017 RevolverJockey... my man at IP said to forward two duplicate emails to: mstridgen@invisionpower.com I don't know if that is clear... You have two emails that appear to be duplicates. Send each one of them to that address. Link to comment Share on other sites More sharing options...
RevolverJockey Posted September 23, 2017 Author Share Posted September 23, 2017 2 hours ago, benos said: RevolverJockey... my man at IP said to forward two duplicate emails to: mstridgen@invisionpower.com I don't know if that is clear... You have two emails that appear to be duplicates. Send each one of them to that address. Two emails forwarded. Both say they are from noreply@invisioncloudcommunity.com hope this helps. Link to comment Share on other sites More sharing options...
tkheard Posted September 23, 2017 Share Posted September 23, 2017 I sent him two also. The curious thing is (for me anyway) that it doesn't always happen. Link to comment Share on other sites More sharing options...
RevolverJockey Posted September 23, 2017 Author Share Posted September 23, 2017 I have noticed over the past few days that it isn't every time also. Link to comment Share on other sites More sharing options...
benos Posted September 25, 2017 Share Posted September 25, 2017 On 9/22/2017 at 5:28 PM, RevolverJockey said: Two emails forwarded. Both say they are from noreply@invisioncloudcommunity.com hope this helps. But do they say that they are to mstridgen@invisionpower.com? Link to comment Share on other sites More sharing options...
benos Posted September 25, 2017 Share Posted September 25, 2017 My man at IP said: "Hello, Marc said he has not seen any emails, and looking at that topic, it seems there is some confusion, they would not be sent to marc by the system, your users would have to forward them." So, please forward two duplicate emails to: mstridgen@invisionpower.com And let me know when that is done. Link to comment Share on other sites More sharing options...
RevolverJockey Posted September 26, 2017 Author Share Posted September 26, 2017 From my end it looks like it. I cut and pasted the address you have in the forward line. Link to comment Share on other sites More sharing options...
tkheard Posted September 26, 2017 Share Posted September 26, 2017 Brian, I've just resent the two I sent on 9/22 as well as a duplicate from this evening. In all cases, the email address was just as you listed in you forum post: mstridgen@invisionpower.com They came from my forum registered email address. Someone isn't really paying attention... Link to comment Share on other sites More sharing options...
RevolverJockey Posted September 26, 2017 Author Share Posted September 26, 2017 I wonder if it could have something to do with people posting using Tapatalk? Is that even a thing? Recently I have gotten the occasional new thread that doesn't double, nearly everything new thread from the classifieds doubles and no quotes or followed threads double. I don't want anyone to spend a lot of time on this as it isn't hard to delete, I was just wondering if I was the only one somehow. Led Link to comment Share on other sites More sharing options...
Mountbkr Posted September 26, 2017 Share Posted September 26, 2017 Could you start a thread and ask people to post in it stating where they posted from, this is from TapatalkSent from my SM-G955U using Tapatalk Link to comment Share on other sites More sharing options...
Scootertheshooter Posted September 26, 2017 Share Posted September 26, 2017 I'm still having the same issue and I'm using Tapatalk as well Link to comment Share on other sites More sharing options...
benos Posted September 26, 2017 Share Posted September 26, 2017 I asked my guy at IP if what RevolverJockey posted was helpful. Link to comment Share on other sites More sharing options...
Scootertheshooter Posted September 26, 2017 Share Posted September 26, 2017 noreply@invisioncloudcommunity.comJust got this twice Link to comment Share on other sites More sharing options...
Scootertheshooter Posted September 27, 2017 Share Posted September 27, 2017 For notifications it's fine. It's just the emails that are duplicates . Link to comment Share on other sites More sharing options...
benos Posted September 28, 2017 Share Posted September 28, 2017 IP is getting serious ... Tier 3 is involved... Hi Brian, I have added some logging. Can you please let me know the next time you receive a report of this and include the type of email that was sent, and the user it was sent too. Regards, Ryan Ashbrook - Tier III Support Link to comment Share on other sites More sharing options...
benos Posted September 28, 2017 Share Posted September 28, 2017 On 9/27/2017 at 8:22 AM, Scootertheshooter said: For notifications it's fine. It's just the emails that are duplicates . Is this correct... By notification... that is a notification that is in the browser? If that is correct... You get one notification in the browser for a particular topic, but you got 2 email notifications for that topic? Link to comment Share on other sites More sharing options...
Scootertheshooter Posted September 28, 2017 Share Posted September 28, 2017 Is this correct... By notification... that is a notification that is in the browser? If that is correct... You get one notification in the browser for a particular topic, but you got 2 emails notifications for that topic?Yes that sounds correct Link to comment Share on other sites More sharing options...
benos Posted September 28, 2017 Share Posted September 28, 2017 Cool - thanks. Link to comment Share on other sites More sharing options...
Scootertheshooter Posted September 29, 2017 Share Posted September 29, 2017 This just came in two different emails . This is what it looks like and the addresses Link to comment Share on other sites More sharing options...
benos Posted October 5, 2017 Share Posted October 5, 2017 Is this still happening? Because my guy at IP said the logs aren't showing anything... Link to comment Share on other sites More sharing options...
Scootertheshooter Posted October 5, 2017 Share Posted October 5, 2017 Reduced considerably still get a few Link to comment Share on other sites More sharing options...
benos Posted October 5, 2017 Share Posted October 5, 2017 Interesting. Anyone else? Link to comment Share on other sites More sharing options...
tkheard Posted October 5, 2017 Share Posted October 5, 2017 Yes, 12:34 today. Both have the same time stamp. Want me to forward them? Link to comment Share on other sites More sharing options...
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