Norther Posted December 25, 2019 Share Posted December 25, 2019 I’ve been getting duplicates for a while now. Link to comment Share on other sites More sharing options...
Scootertheshooter Posted December 25, 2019 Share Posted December 25, 2019 Yup me too Link to comment Share on other sites More sharing options...
Scootertheshooter Posted December 29, 2019 Share Posted December 29, 2019 Still happening Still happeningGet it?Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
tkheard Posted December 29, 2019 Share Posted December 29, 2019 Sometimes, even 3 copies. I think it’s Gmail; I get duplicates from a work account as well. Link to comment Share on other sites More sharing options...
Norther Posted December 30, 2019 Share Posted December 30, 2019 Not gmail, I’m not using it. Link to comment Share on other sites More sharing options...
Norther Posted January 7, 2020 Share Posted January 7, 2020 Anybody listening? Link to comment Share on other sites More sharing options...
RevolverJockey Posted January 7, 2020 Author Share Posted January 7, 2020 I have always noticed I get more duplicates of new posts. For example, I don’t get them for this thread - only one notification. Link to comment Share on other sites More sharing options...
Scootertheshooter Posted January 8, 2020 Share Posted January 8, 2020 Nobody’s home ?!Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
benos Posted January 8, 2020 Share Posted January 8, 2020 I'm looking into it. Link to comment Share on other sites More sharing options...
benos Posted January 8, 2020 Share Posted January 8, 2020 IP asked: Could you please clarify what double notifications they are receiving? (e.g. email or inline notification?) Additionally, I noticed you're using Tapatalk, it is a very troublesome third party application. Are users who use Tapatalk the ones who encounter this duplication? Link to comment Share on other sites More sharing options...
tkheard Posted January 8, 2020 Share Posted January 8, 2020 22 minutes ago, benos said: IP asked: Could you please clarify what double notifications they are receiving? (e.g. email or inline notification?) Additionally, I noticed you're using Tapatalk, it is a very troublesome third party application. Are users who use Tapatalk the ones who encounter this duplication? I am seeing it in the Gmail web interface and on my phone and iPad in the Gmail app. I don't see any duplicates in Tapatalk at all. TKH Link to comment Share on other sites More sharing options...
benos Posted January 9, 2020 Share Posted January 9, 2020 Thanks. Anyone else with some accurate feedback? Link to comment Share on other sites More sharing options...
Norther Posted January 9, 2020 Share Posted January 9, 2020 I am not using Tapatalk, my email is through Microsoft. I have all notifications bundled to once per day, and they are duplicated exactly. I check email on my iPhone usually. Link to comment Share on other sites More sharing options...
benos Posted January 9, 2020 Share Posted January 9, 2020 From IP: It sounds like they are indeed utilizing the Tapatalk application, however, which is the root of the problem. We have seen in the past that Tapatalk has indeed caused a duplication of email notifications going out. (Even though the problem is not happening in Tapatalk.)Would you be able to provide a screenshot of both emails which are seen as duplicates? We can then confirm this is what happened in the past or a new issue with Tapatalk. Let me know if you can provide the requested screenshot, tkheard. Link to comment Share on other sites More sharing options...
benos Posted January 9, 2020 Share Posted January 9, 2020 I'll pass your feedback on, Norther. Thanks. Link to comment Share on other sites More sharing options...
benos Posted January 9, 2020 Share Posted January 9, 2020 Norther, IP's message to you: Please also ask that other member for a copy of the duplicates, including all Headers, and pass those to us with the first person's. Link to comment Share on other sites More sharing options...
Norther Posted January 9, 2020 Share Posted January 9, 2020 (edited) I did try tapatalk a long time ago, didn’t like it and removed it from my phone. I suppose I still have an account with them... Both emails come from the same address, noreply@invisioncloudcommunity.com. Edited January 10, 2020 by Norther to remove pics. Forwarding emails as tkheard suggests below is better. Link to comment Share on other sites More sharing options...
tkheard Posted January 10, 2020 Share Posted January 10, 2020 From IP: It sounds like they are indeed utilizing the Tapatalk application, however, which is the root of the problem. We have seen in the past that Tapatalk has indeed caused a duplication of email notifications going out. (Even though the problem is not happening in Tapatalk.)Would you be able to provide a screenshot of both emails which are seen as duplicates? We can then confirm this is what happened in the past or a new issue with Tapatalk. Let me know if you can provide the requested screenshot, tkheard. Brian,I’m seeing these in the Gmail app and Gmail webmail, not Tapatalk. Shoot me an email address via PM, and I’ll forward the emails. They will have all the information that way. Link to comment Share on other sites More sharing options...
benos Posted January 10, 2020 Share Posted January 10, 2020 You can email the info to me at brian@brianenos.com - then I will forward to IP (you cannot email them). Link to comment Share on other sites More sharing options...
tkheard Posted January 10, 2020 Share Posted January 10, 2020 Roger. Wilco. Link to comment Share on other sites More sharing options...
tkheard Posted January 10, 2020 Share Posted January 10, 2020 Roger. Wilco. Link to comment Share on other sites More sharing options...
Norther Posted January 31, 2020 Share Posted January 31, 2020 I got triples today! Link to comment Share on other sites More sharing options...
Norther Posted February 4, 2020 Share Posted February 4, 2020 Yesterday I changed my email address with the forum...and today only got one notification. Link to comment Share on other sites More sharing options...
benos Posted February 4, 2020 Share Posted February 4, 2020 I got this from IP on it. Could you please ask this user to provide the header of those emails? You can obtain the header information by following these instructions: https://mxtoolbox.com/Public/Content/EmailHeaders/NOTE: the user will need to obtain this information from their email client or server as it includes important information from the original emails. ======================= If anyone can provide that info, email it to me at forum@brianenos.com Link to comment Share on other sites More sharing options...
tkheard Posted February 17, 2020 Share Posted February 17, 2020 Brian, since you posted the request for more info, I haven’t seen a duplicated notification show up. FWIW. Link to comment Share on other sites More sharing options...
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