RandyLahey Posted July 13, 2015 Share Posted July 13, 2015 So a month or two ago Xtreme had a 124gr FP plated special. I ordered 3k(6 boxes) and they showed up maybe a week later. Took two boxes out, loaded them, no issues. Went to get more out of the box to load, and low and behold the remaining 4 boxes were RN not FP bullets. My FS M&P9 is markedly more accurate with FP vs RN; so I emailed Xtreme and within 30 minutes had 2 emails AND a phone call asking me how I wanted to handle this. They gave me a couple of options. Ironically, that same day, they had another special so I ordered 2k more bullets. They sent me via email a return label to send those RN bullets back, and will send me replacements for the returns I'm sending back with the current order I just put in. Was a painless process. Stuff happens, I get it. What really matters to me is how vendors "make it right". Xtreme is good in my books. Just sharing if it matters to anyone Link to comment Share on other sites More sharing options...
dave33 Posted July 13, 2015 Share Posted July 13, 2015 The orders I have gotten from Xtreme have always been right, but its good to hear what happens when a mistake is made. Link to comment Share on other sites More sharing options...
Stuey Posted July 13, 2015 Share Posted July 13, 2015 I have always had good customer service working with them. Never a problem with either them or their bullets. Link to comment Share on other sites More sharing options...
rjacobs Posted July 14, 2015 Share Posted July 14, 2015 Same experience when I received 10k 200g 45acp bullets instead of 230g 45acp bullets. Mail man was PISSED when I said "hey, can you bring your dolly to the garage?" Link to comment Share on other sites More sharing options...
GOF Posted July 15, 2015 Share Posted July 15, 2015 I have had nothing but "Real Good" from Xtreme. They are my bullet of choice in .38, 9mm and .45. Great people, great product, and decent prices Link to comment Share on other sites More sharing options...
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