sig2009 Posted December 30, 2011 Share Posted December 30, 2011 So I am reloading some 40 S&W yesterday when I notice the cases not being belled. I look up and see that the dog leg on the side of the powder measure where the bellcrank attaches to the body collar broke off. Gave Dillon a call and they are sending the complete connector body collar. Asked if I should send the old one back. They said NO! Gotta love Dillon! Quote Link to comment Share on other sites More sharing options...
SCGLOCK Posted January 4, 2012 Share Posted January 4, 2012 Yep, right before our Christmas vacation, I broke the xl650's index ring. Called Dillon, they sent me a new one that arrived within a few days, but I was gone by then. Arrived home, found the package from Dillon, and installed the NEW index ring. Whenever I call them, for an issue or a part, they are fantastic. I love their customer service. Quote Link to comment Share on other sites More sharing options...
spideysteve Posted January 4, 2012 Share Posted January 4, 2012 The Dillon folks are all top notch for sure. Fixed my major issue promptly and with no questions. Quote Link to comment Share on other sites More sharing options...
wes777 Posted January 4, 2012 Share Posted January 4, 2012 They sent me a 9mm 3 die set with only two dies. Got the third less than a week later. Be and the Dillon guys have great customer service. Quote Link to comment Share on other sites More sharing options...
SCGLOCK Posted January 4, 2012 Share Posted January 4, 2012 They sent me a 9mm 3 die set with only two dies. Got the third less than a week later. Be and the Dillon guys have great customer service. I agree, that was one of the deciding factors why I purchased a Dillon xl650. That, and because their the best reloading machine out there for us individual re-loaders. and, when I mentioned to my wife they hold about 80% of their value over the years, she was amazed. Quote Link to comment Share on other sites More sharing options...
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