We had our monthly match yesterday. We had 2 issues with Practiscore yesterday. We have 6 of the older Kindles, 5 that are just used for scoring and are not registered to my Amazon account and 1 that is used for scoring and what we call the "Master Kindle" that is registered to my Amazon account. These are Kindles that are up to date with updates as well as updated Practiscore programs on each device.
1. A squad finished a stage and moved on. While waiting for a squad to finish up, they were going to look at the results from the previous stage. They open up that stage and all the scores are gone. They had to reshoot the stage.
2. The bigger problem-On the master Kindle, my squad was using it for scoring. We get done with the match, put it up so that we can finish tear down, then we go up to the clubhouse to sync the Kindles and up load the scores, like we have done every time in the past since we got the Kindles and started with Practiscore.
I hit the power button to wake up the Kindle and I open Practiscore...on the bottom of the screen, a small box pops up for just a 1/2 a second. I just caught what it says, "..Kindle Fabric initializing"...I had never seen that before.
I hit the view results button, before I begin to pull scores over from the other Kindles and every score from every stage for my squad was gone. It's like 14 people never shot the match.
Now, when I got home and looked at the other Kindles, 2 more of them did the same thing. Poof, scores were gone. On the advice of a fellow shooter and scorer for another club that I was talking to about this issue, he recommend making a fake match, switching to that one, then going back to the real match. I did and on the 2 other Kindles, it said "Practiscore has stopped working" Then a button that says OK.
I push OK, then go back in and the scores for the match was there. Tried that on the Master Kindle, but no joy, the scores are still gone.
I have been trading emails with Eugene, so hopefully we can find the scores.
Has anyone seen this happen? I'm at my wits end. If we cannot figure this out, we will have to back to paper. We can't have shooters that paid, have their scores deleted because of a faulty update or a glitch.