A few weeks ago I asked you folks what was the best method to get a rusted up old press up and going. All of you who responded to my question recommended I send it in to Dillon for a "re-furb"...
Well, took everyone's advice and packed it up and shipped it back to Arizona. This was just a couple weeks ago (at most). Today, I am grinnin' ear-to-ear! The press was dropped off by FedEx this afternoon. It is in incredible condition. All new parts, (many more than I expected or deserved). New powder funnels, a new primer warning device, new powder dies, a new tool-head etc...heck, they even swapped me out for two (2) new Powder Drops...brand new!
Anyone who really thinks they are "saving money" by purchasing "off-Blue" reloading equipment is not taking into consideration the incredible customer service Dillon provides. I've had a 650 since 2002 and the customer care has never been anything but great....however, this 550 "re-furb" is way beyond what I'd expected.
Thank you Dillon!! As usual, exceeding customer expectations.
Bob
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