sleipnir Posted May 16, 2008 Share Posted May 16, 2008 Every leg of this trip has been delayed by at least an hour as I wait for the inbound aircraft. At least wi-fi is now an option. What else can you say? Link to comment Share on other sites More sharing options...
uscbigdawg Posted May 16, 2008 Share Posted May 16, 2008 It's definitely the rub of air travel. When I am home, and I fly from Sac to LA or Burbank, between driving to the airport, checking in early, waiting for security and then the plane, the flight, de-planing, baggage and rental car, I probably could have driven to So Cal. That said, it's solely a matter of convenience and reduces stress for me....Thank all that is holy for Wi-Fi. Rich Link to comment Share on other sites More sharing options...
bgary Posted May 16, 2008 Share Posted May 16, 2008 I've always wished I could run *my* business the way the airlines run theirs -- don't have to deliver *good* service -- don't have to deliver service on time -- can treat customers like crap -- can treat employees like crap -- can "collude" with competitors to raise prices all at once -- can add fees for things that *used* to be part of what the customer already paid for -- etc. ...and, at the end of the day, if you read the fine print on the back of the ticket, they aren't "contractually obligated" to actually take you where you bought a ticket to go. Or give your money back if they fail to do so. Link to comment Share on other sites More sharing options...
J-Ho Posted May 16, 2008 Share Posted May 16, 2008 I've always wished I could run *my* business the way the airlines run theirs-- don't have to deliver *good* service -- don't have to deliver service on time -- can treat customers like crap -- can treat employees like crap -- can "collude" with competitors to raise prices all at once -- can add fees for things that *used* to be part of what the customer already paid for -- etc. ...and, at the end of the day, if you read the fine print on the back of the ticket, they aren't "contractually obligated" to actually take you where you bought a ticket to go. Or give your money back if they fail to do so. The only way to change their attitude is to not use their service. Not always easy, but that's why they have us by the short and curlies. Link to comment Share on other sites More sharing options...
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