Keninaz Posted December 20, 2006 Share Posted December 20, 2006 (edited) Hi All, I felt I must get this out to the community, Here is the short version: Gun sent to S&W Wednesday (thier dime not mine, they sent me a next day label), gun arrives Thurs, receipt sent Fri, receipt received Mon (with "2-3 week shop time is normal" in letter, gun delivered back to me on Tues. I expected a 1 to 2 month wait. I never thought I would have my pistola back in under a week. (No more malfunctions since it came back.) They also replaced the grip (the old one looked like it was a dog's chew toy) and sent me an extra mag. I'm impressed. Keninaz Edited December 20, 2006 by Keninaz Link to comment Share on other sites More sharing options...
bountyhunter Posted December 20, 2006 Share Posted December 20, 2006 That is impressive, and quite unusual. Free shipping is almost never provided these days..... and it costs about $60 to ship a pistol anywhere. Link to comment Share on other sites More sharing options...
MichiganShootist Posted December 20, 2006 Share Posted December 20, 2006 Unbelievable!!!! My experience with S & W was 180 degrees the other direction with a brand new 625. I paid for shipping The gun came back after it was promised They fixed nothing and I had to pay a smith to repair a gun that had fired a total of 20 rounds. Glad they treated you better. Link to comment Share on other sites More sharing options...
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