Gotta say this has been a damn nightmare and Im getting fed up. Finally got the spare parts kit, broke the machine down and cleaned yet again, used the alignment tool to reassemble. Index ring wasnt broke or cracked though I did wind up breaking the index spring that wraps around it. Luckily I had the new spare parts kit... Yep I winded up sling shooting the spring into oblivion when trying to put it on. Ordered yet another spring and got it back together. Of course I then found the lost spring... Gave up on it all for a couple weeks out of frustration. Tried again yesterday and completely broke everything down and re-aligned yet again. Everything looks squared and centered at the end of the up or down stroke but Im still hitting the shell plate during use and flipping about 1 in ever 3 to 5. Was trying to get a video of it yesterday but gave up in my frustration. I really need this fixed. Im outta reloads at this point.