mikeinctown Posted July 19, 2017 Share Posted July 19, 2017 Was loading a thousand 380s for my girlfirend and started having all sorts of problems. I finally realized that the case slide deal on the 650 had loosened up and when I went to tighten the single bolt that goes through the plastic part that it took no effort for the bolt to get snug but then just spin in the insert. Called Dillon and they sent me the little white thing for the powder measure I broke and they sent me an entire slide assembly with the springs and all new hardware. (vs just the one part I needed) I couldn't ask for better CS than what I get whenever I call. Thank you! Link to comment Share on other sites More sharing options...
Andy0689 Posted July 28, 2017 Share Posted July 28, 2017 Good to hear they took care of you. They have the reputation for fixing problems so it's nice to hear it hasn't changed. I fell confident they'll take care of me when/if I have a problem! Link to comment Share on other sites More sharing options...
Service Desk Posted August 8, 2017 Share Posted August 8, 2017 Post title probably should be Thanks for Dillon....they honoured warranty on my (then) 22 year old RL1050B....that was 7 years ago ! What is amazing is that the RL1050B only had a 1 year warranty back in 1988. Link to comment Share on other sites More sharing options...
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