I just went through their repair/rebuild service with a 550 that was my first Dillon bought back in the early 80s. I got it used from a friend that had chewed on the frame a bit in order to get an aftermarket case feeder installed. The modification didn't affect the integrity of the frame but it looked ugly. Anyway, after tens of thousands of rounds it was getting loose and so I sent it in. I assumed Dillon would go ahead and upgrade the frame while it was there.
They returned it with several parts replaced, cleaned, adjusted and tight. They just repainted the old frame. That's okay but I was hoping that they would have gone ahead and installed the new C upgrade. I've read quite a few posts over the years from guys that sent in a machine in similar condition and received a brand new machine in return. That wasn't my luck but, to be fair, I got the service that I paid for.
This isn't a Dillon bashing post. I run 4 550s and love the machines and the company. Just be advised that you may or not be a lucky one that receives an upgraded machine if you send and old one in for repair. I made an assumption that mine would be upgraded which was wrong. I've gone ahead and ordered the upgraded frame but wish I would have done that instead of sending it in.
