Dog1
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I have the new update on one Kindle, will be adding to the others and running a fake match to see what happens.
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To give some technical background on what I have found. I only got my hands on Kindle device less than two weeks ago and wasn't been able to test it before that.
Using 1.2.26 app, it could happen that PS app is unloaded from memory on Kindle. After re-activation the app has to load whole match data from internal storage and for some reason it crashed while doing that (this crash is then swallowed by the crash of the crash reporting tool, confusing, eh?). So the match loaded into memory doesn't have any scores.
At that point, scores are still sitting on internal storage and if you exit the app and re-start it again (may also have to switch to another match and then back), scores will be loaded correctly.
But if you would do a sync or any other changes of any match information (stages, competitors, scores), the app would overwrite all local data. So, I'd recommend to check that your scores are present (quick glance on the scoring stages list screen should be enough (it shows counts of the scores) and if scores are missing, immediately exit the app and restart/switch to another match.
I haven't been able to reproduce all the above with 1.2.27 version (so far). And this version already have several changes that are helping with this issue:
* several fixes for the app memory management (specific to Kindle), so now it can handle the IPSC World Shoot size match (e.g. 1500+ shooters and 30 stages)
* new version of Crashlytics 3rd party library and some workarounds for its limitations
* new optional feature to save text log of all scores entered on device. Pretty much the same as you would have on paper backup, so could use that as a last resort to re-enter lost scores
Thanks Eugene, I appreciate the hard work.
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This is our top priority. We are working the problem and close to a solution.
Amazon devices run a somewhat different version of android than most other devices, and the issue appears to be isolated to them.
We will have a solution and release it ASAP.
Russell
Thanks Russell....I sure wish I could recover my squads scores. I had a really good match and classifier...
Trying to think if there is any way the scores could still be "out there" somewhere.
Before this issue occurred was any data ever moved out of the app? Did anyone on your range sync the scores to their personal device? Can you connect the devices to a computer and explore the storage to see if any files exist that might still contain the data? Did you ever post the scores to our site before this happened?
Losing scores is our worst case scenario. We run large matches. We feel your pain as well as feel responsible for its remedy. There are a few good practices we follow. Frequently send the match export to yourself. Have a device of the other platform iOS/Android available for workarounds like generating reports.
No the data was never moved from the app. The device had not been synced with any other device. We had just sat down to use the master kindle-the one that our squad was using that lost the scores-to pull match scores from the other 5 Kindles. I "woke" it up, saw the Fabric initializing message, then when when to look at our scores, they were gone.
I have decided that in the future, we may have to ask squads to back up scores on their phones or their own devices to make sure we secure the scores.
What I cannot fathom is that we reviewed and saved every score for every shooter. Somewhere on that Kindle the scores have to be saved, shouldn't they? I've looked. I have plugged it up to my computer and I don't see them.
Thanks for your help.
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This is our top priority. We are working the problem and close to a solution.
Amazon devices run a somewhat different version of android than most other devices, and the issue appears to be isolated to them.
We will have a solution and release it ASAP.
Russell
Thanks Russell....I sure wish I could recover my squads scores. I had a really good match and classifier...
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Are you emailing support@niftybytes.com? That one, I believe, goes to all of them (Ken, Russell, Eugene, anyone else who's come along).
Yea, I'm exchanging emails with Eugene.
The weird part is that I have never seen the box pop up at the bottom of the screen that says "Kindle Fabric initializing" before. That happened then the scores were gone.
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Bummer...I've never seen or experienced anything like that, but I'm using Nooks for scoring devices and an iPad Mini for a master. Our USPSA match this past Saturday ran flawlessly with 1.2.27 pre-release on the Nooks. Our steel match a few weeks ago ran great using 1.2.26.
Hopefully, Eugene and the Practiscore guys will get you squared away.
I hope so too...I shot my best classifier ever in revolver, not to mention no mikes for the match,,,,,,
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I have enough to do in match, running around grabbing scores from squads after each stage is not an option.
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We had our monthly match yesterday. We had 2 issues with Practiscore yesterday. We have 6 of the older Kindles, 5 that are just used for scoring and are not registered to my Amazon account and 1 that is used for scoring and what we call the "Master Kindle" that is registered to my Amazon account. These are Kindles that are up to date with updates as well as updated Practiscore programs on each device.
1. A squad finished a stage and moved on. While waiting for a squad to finish up, they were going to look at the results from the previous stage. They open up that stage and all the scores are gone. They had to reshoot the stage.
2. The bigger problem-On the master Kindle, my squad was using it for scoring. We get done with the match, put it up so that we can finish tear down, then we go up to the clubhouse to sync the Kindles and up load the scores, like we have done every time in the past since we got the Kindles and started with Practiscore.
I hit the power button to wake up the Kindle and I open Practiscore...on the bottom of the screen, a small box pops up for just a 1/2 a second. I just caught what it says, "..Kindle Fabric initializing"...I had never seen that before.
I hit the view results button, before I begin to pull scores over from the other Kindles and every score from every stage for my squad was gone. It's like 14 people never shot the match.
Now, when I got home and looked at the other Kindles, 2 more of them did the same thing. Poof, scores were gone. On the advice of a fellow shooter and scorer for another club that I was talking to about this issue, he recommend making a fake match, switching to that one, then going back to the real match. I did and on the 2 other Kindles, it said "Practiscore has stopped working" Then a button that says OK.
I push OK, then go back in and the scores for the match was there. Tried that on the Master Kindle, but no joy, the scores are still gone.
I have been trading emails with Eugene, so hopefully we can find the scores.
Has anyone seen this happen? I'm at my wits end. If we cannot figure this out, we will have to back to paper. We can't have shooters that paid, have their scores deleted because of a faulty update or a glitch.
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The crown on my 627PC looked like that. The smith that bobbed the hammer, chamfered the cylinder and tuned the trigger fixed it for me.
I have a really nice 586 that has the barrel clocked bad enough that I have to run out the rear sight blade almost full left to hit POA/POI.
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1.2.14 is crashing when I try to edit shooters. They are aware of it and they are trying to fix it.
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Just got off the phone with Dillon.
I was ON HOLD for 1hr 43min.....
They are putting me a bolt in the mail. I should have asked for more stuff.... since I waited so long.
Christ..I thought the 1hour 5 minutes I was on hold was long.
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I have a SDB that I bought last Dec. New in the box from Graff and Sons.
Recently the shell plate has begun to snap into place, when indexing. When it does, it's fairly violent and results in powder spilling out of the case at station 3.
I would call Dillon, but I cannot be on hold for 55 minutes again.
Any ideals on what is going on?
Thanks
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Me too, on multiple platforms.
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I'm running a 10-8 rear and a Trijicon front. I have that set up on all of my M&P's.
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Maybe I will get a Bar-Sto for the next M&P, just could not wait any longer and got a KKM.
Let us know how it works out for you!
What are you putting it in?
Put the KKM in an M&P 9Pro, ran it at RM3G and it ran 100%. Cut my group sizes by about 70% at 25 yards.
I found the same results with the KKM in a M&P9 fullsize, Apex Dcaek, 10-8 rear, Trijicon front.
This was at 25 yards-
As soon as the Apex Barsto barrels are out, I will get one to try. So far though, I have been very happy with the KKM.
USPSA at Silver Creek CC this weekend is cancelled.
in Match Announcements - Pistol Only - USPSA, IPSC & Misc.
Posted
Due to incoming weather and the forecast is saying 4-8 inches of rain from the tropical depression that is moving up from the gulf, we have cancelled the match for Sunday, August 14th, 2016.