Dillon users, I have a question about the Dillon No BS Warranty.
I am new to reloading. I have shot competition NRA Modern Military, NRA Bench 22, and other matches at my gun club for years and have heard mention of Dillon reloading presses for many years. I can't recall hearing negative comments about a Dillon. My buddies had commented for years about the Dillon No Bull-s#!t warranty. That if something breaks, wears out, or is damaged that Dillon will replace it at no-cost thus the No BS Warranty. I was told this applies to used Dillon's as well, no matter if you're the 1st or 10th owner of a Dillon; the warranty applies.
I bought a used XL750 to get started in reloading. I bought it site unseen but thinking of the warranty, I wasn't concerned. It is well used but the main guts are solid. It does need many individual parts replaced. I reached out to Dillon via email as I travel for a living thus just thought it might be the easiest way to find out how to replace the parts needed. I provided a brief recap that I had purchased an XL750 used and wanted to get them a list of the parts I needed warranty replaced and asked how they wanted me to proceed.
The response I got back from Dillon was that I can send my XL750 back to Dillon and for $150 fee they will maintenance the press and fix anything that is needed. I sent another email explaining that I didn't need them to do the maintenance. I explained that I am very mechanical and have already fully disassembled, cleaned, lubed, etc. the press and simply needed the warranty items replaced so I could finishing re-assembling the press. Dillon's reply was again the same thing, that I can send the press back to Dillon and they will maintenance it for $150.
Am I missing something here?
Is the Dillon No BS Warranty just a bunch of BS??
Thanks,
Ashton