Tommygunz
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Posts posted by Tommygunz
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I’m Duke’s friend. First they told me it would be a warranty repair that would take 6-8 weeks. After 8 weeks, I called and they told me that almost exactly a month after they got it, they transferred it to the Performance Center, that the pin was a wear item that they would charge for and that it would be 4-6 months for the repair. I was told that customer service can’t determine if it’s a warranty repair or wear problem until they have the gun. Not happy, but what can you do?
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Looking forward to it!
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Merry Christmas!
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I’v been using RIMZ for matches for better than 2 years and have never had a problem. Easy to load and unload, forgiving of being stepped on or kicked on hard surfaces and flawless reliability!
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I am also very interested. I’ve been trying to find an extended cylinder latch for my Super GP100 (9mm) and would be interested in trying one. If you have one available, please let me know. I’ll send you my information by PM. Thanks!
929 trigger pin broke
in Revolver Forum
Posted
They’ve had mine for the same breakage since the end of April. The timeframe for repair keeps changing. When I called before sending it in, I was quoted 4-6 weeks and told that it was a warranty issue. In June I found out that it took them a month to get it to the Performance Center, the time went to 4-6 months and told that it was a wear part. In September, I was told that it had been assigned to a gunsmith and that I would probably hear something in 1-1/2 to two weeks. Yesterday, I was told that the PC repairs take 6-8 months. They’ve blamed the different times and changing information on new, inexperienced customer service staff. Getting really frustrated!