THM7 Posted June 29, 2009 Share Posted June 29, 2009 Not sure if this is the right place to post this, but does anyone have Eric Wesselman (Tru grip) contact info. I have not received my order (made almost 2 mo ago) and I have not gotten any response to my e-mails. Link to comment Share on other sites More sharing options...
BayouSlide Posted June 29, 2009 Share Posted June 29, 2009 I had a delayed order a while back and when I heard from Eric he explained that his day job had him traveling a lot and behind. Could still be the case. Curtis Link to comment Share on other sites More sharing options...
Nik Habicht Posted June 29, 2009 Share Posted June 29, 2009 Try his dealer forum --- that should provide a link to his website. He was last seen here ~ 8 months ago..... IIRC, he requested (somewhere here I think) that orders should ideally go through his dealers --- because his 9-5 career was keeping him pretty busy, often for weeks/months at a stretch.... Given past experience, I'm sure you'll see your order --- the question would be when.... :D Link to comment Share on other sites More sharing options...
MT_Bear Posted June 29, 2009 Share Posted June 29, 2009 I ordered a couple of the Tru-Grip kits at the end of April. I got the following message from Eric: Hi, Thanks so much for your order! My usual time for shipping orders these days is between 2 and 3 weeks depending on whether or not I'm travelling for the day job. I'm gone pretty frequently now, so I'm usually backordered and playing catch up. If you have any questions or concerns about the status of your order, please don't hesistate to contact me via email or phone. If I don't answer, please just leave a message and I'll try to get back to you ASAP. If you feel you've waited too long, a refund is NO problem at all. Thanks for your business! Take Care, Eric Wesselman eric@ericwesselman.com 509.981.7558 Eric was true to his word and I got the grip kits 2 1/2 weeks later. Link to comment Share on other sites More sharing options...
vluc Posted June 30, 2009 Share Posted June 30, 2009 I recently ordered from him (May 22) as the dealers did not have the size I wanted in stock. Link to comment Share on other sites More sharing options...
Matt Cheely Posted June 30, 2009 Share Posted June 30, 2009 Last I heard is he was pulling back on dealer stock to do everything himself. Link to comment Share on other sites More sharing options...
THM7 Posted June 30, 2009 Author Share Posted June 30, 2009 Well I placed my order May 8th...Paypal charged my credit card. I have no issues waiting but after a month I thought maybe I should see if he shipped it...could have got lost in the mail. Yet to get any kind of response... Link to comment Share on other sites More sharing options...
THM7 Posted July 6, 2009 Author Share Posted July 6, 2009 Got a e-mail showing it was shipped... Link to comment Share on other sites More sharing options...
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