Winchester Sx2 Problem (moved)...

[bisonresq]

Hey all,

This is my first post. Great forum - very helpful.

Here's my problem: I bought a Win SX2 practical mk1 at my local Sportsman's Warehouse in OKC,OK in October. Took it out to shoot and with the very first shot the bolt locked in the rearward position. No way to fix it without a disassembly. Took it home, disassembled/reassembled and took it out again in a week or so. Same problem. (Yes, I did verify piston/load compatibility.) Fixed with same procedure. Next time I put some heavy shot through with the "low recoil" piston. Shot fine. Then it did it again a couple of weeks later. I took it back to Sportsman's Warehouse and told them my plight, looking to exchange it for an identical gun. They looked at me like I had three heads. I was told they wouldn't/couldn't do an exchange. "We'll send it in to Winchester for you - but that's it." So we sent it off - and that's been about 2 months ago. Several calls to the repair facility got me nowhere. "Since the gun was sent in by Sportsman's Warehouse we can't tell you anything. It's under their name" was their response. They wouldn't tell me what they were working on - only that it was a "minor repair." Next call they said "a manager was looking at it." Next call they said they were waiting on a new barrel. No hope or end in sight.

So my questions are:

1) If someone sells you a bad/defective gun is there any option other than getting that existing gun fixed? (i.e., exchanging for identical gun). I understand that you can't let people buy the gun, go out and treat it poorly and then hope to return it, but come on...

2) Do I have any options?

3) Would the barrell have anything to do with it not cycling correctly? Why in the heck would they be replacing the barrel?

4) Anyone else had a bad experience with the Winchester service center in Arnold, MO?

They won't let you talk to the actual person fixing your gun. They have no idea what's wrong with the gun. It's been 2 months and I still don't know what was actually wrong with the gun (they won't tell me).

Sorry for the long post.....

Signed,

A frustrated new 3 gunner

(Mike)

I moved this from the rifle section - I originally posted in wrong forum.