Home wifi won't talk to practiscore

[IHAVEGAS]

Weird.

 

I am an apple guy (phone, pc, iPad), as of about 3 months ago none of my devices can communicate with practiscore when connected to the internet through my home wifi,  prior to that no worries. If I use my home phone as a wifi hotspot all of my devices still talk to practiscore just fine.

Things that do not fix the problem:

1. Using Chrome instead of Safari.

2. My internet service provider help line. The i.t. guy seemed to do a thorough job checking things and he could not figure it out. 

3. Going through every setting we could think of related to website security on my internet browser and my router. 

4. Going through resets of the router. 

 

Any thoughts appreciated. 

[Fimrire_RongLifle]

It could be dns or web content  filtering. If it works on phone hotspot it's definitely the router config for DNS or filtering. 

You could check DNS 

With 

nslookup www.practiscore.com

 

See if that resolves to an IP address. 

 

One fix for this could be changing your DNS servers to:

 

8.8.8.8

Or 4.4.4.4 

Or 

9.9.9.9

 

If it's webfiltering at the router you would need to access it and add an exception to allow. Typically we filtering gives some page to say it blocked a page.

 

 

Edited September 2 by Fimrire_RongLifle

[IHAVEGAS]

28 minutes ago, Fimrire_RongLifle said:

It could be dns or web content  filtering. If it works on phone hotspot it's definitely the router config for DNS or filtering. 

You could check DNS 

With 

nslookup www.practiscore.com

 

See if that resolves to an IP address. 

 

One fix for this could be changing your DNS servers to:

 

8.8.8.8

Or 4.4.4.4 

Or 

9.9.9.9

 

If it's webfiltering at the router you would need to access it and add an exception to allow. Typically we filtering gives some page to say it blocked a page.

 

 

Digesting, thank you. That does produce  IPv4 addresses (2) and IPv6 addresses (3). 
 

I need to do some study on changing DNS servers, I am over my head and hesitant to make changes I don’t understand. 
 

The I.t. Guy I worked with explored router web filtering (I am using the internet providers recommended router) and this appeared to be unrelated to the issue. 
 

I appreciate your post.

[IHAVEGAS]

1 hour ago, Fimrire_RongLifle said:

One fix for this could be changing your DNS servers to:

 

8.8.8.8

 

I don't understand this stuff but upon reflection I figured the worst that could happen is that my pc would explode and destroy everything nearby, so I made the change to 8.8.8.8 . 

 

That fixed the practiscore issue and some other websites appear to load faster.

 

Thank you!!!

 

 

[Fimrire_RongLifle]

A quick run down of what that is;  DNS translates the URL to ip address. Words to numbers basically. You probably had some DNS provider that was filtering that. 8.8.8.8 is google DNS 9.9.9.9 is called QUAD9 DNS , just another provider. 4.4.4.4 is a backup to 8.8.8.8.

 

here is dns lookup "nslookup dns.google"

Name:    dns.google
Addresses:  2001:4860:4860::8888
          2001:4860:4860::8844
          8.8.4.4
          8.8.8.8

just posting for transparency and glad it worked for you.

 

 

 

[IHAVEGAS]

2 hours ago, Fimrire_RongLifle said:

just posting for transparency and glad it worked for you.

 

 

 

That is a clear explanation, appreciated.