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I had an RTS-2 that I had bought used on my open gun for quite awhile. Switched it to a Ruger 10/22 SC rifle. Started having zero issues with it on the rifle. Would shoot fine then be way off. Thought it was me. After a couple of bad stages, went to the range & tried re-zeroing it at 12 yards. 1 shot would be right on next would be 4 inches low. Shot maybe 25 rounds and looked like I was shooting a shotgun.

 

Sent it back to C-more. They had it about 2 weeks and I got an email with shipping tracking and a phone call from their tech. He asked me the history and I told him that it was bought used and on an open gun then a SC .22. He asked if it had ever been on a CO gun due to the fact that there was marks on the edges of the sight where it had been bouncing against a frame and had been loose. Told him no when I have had it never on CO. He said the glass was loose and that was why it would work 1 time and off the next and it was not repairable.

 

He said no problem and they replaced the unit no charge and NC for shipping. Love great CS.

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It reminds me when I checked  a new  red dot  sight , which was made in China for the Chinese army. It had the same effect ( can't hit target reliably after few shots). check it with my 22 rifle. Americans should not worry about the Chinese  army. They can not beat you on the battlefield.😉

Edited by yigal
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I have sent back 2 plastic body Railways. 1 was on my 3-gun shotgun other was on an open pistol. Both cracked at the same spot where the set screw goes against the windage adjuster. They would not hold zero. C-more charged me $75 each to replace the bodies. This was several years ago and the railways are still going strong. 

 

gerritm

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1 hour ago, dansedgli said:

Think it would have mattered if it was slide mounted? 

 

 

I don't think so. When the tech asked me the history of it. I told him an open fixed mount & my .22 on their rail and I bought it used.  He said based on what he saw he felt it was on a slide mount before due to the marks on the base of the unit. Said whatever it was on it was loose. I am sure he has seen many different problems and didn't seem to matter to him what it was mounted on. He actually called me a day after I had the tracking, so it was already in the mail back. I fully expected to have to pay something for the repair. 

 

gerritm

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I sent a RTS2 back that had a cracked lens. I asked how much for repair and within a few days i had a tracking number from them. I thought was kinda fast but when it arrived it was a reconditioned optic that looked and functioned brand new at no charge. They are awesome .

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5 hours ago, Sprig said:

I sent a RTS2 back that had a cracked lens. I asked how much for repair and within a few days i had a tracking number from them. I thought was kinda fast but when it arrived it was a reconditioned optic that looked and functioned brand new at no charge. They are awesome .

Was it from a carry optics gun? I want to use it, as I hate the glass in the SRO, plus it's quite a bit cheaper. 

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20 minutes ago, nxfedlt1 said:

Was it from a carry optics gun? I want to use it, as I hate the glass in the SRO, plus it's quite a bit cheaper. 

Was on a frame mounted open gun. 

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