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Cancelling matches gracefully


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There have been a bunch of matches getting cancelled this year, some more gracefully then others. What do you think is the best way to handle this as a Match Director? What aspects of the cancelations are the most frustrating to you as a competitor?

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A canceled match is a canceled match. Graceful or not it’s important to be decisive and do it early enough to allow shooters time to schedule elsewhere or in a makeup match. 
  If COVID keeps this up there will be even more cancellations, probably without makeups. 

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I would prefer a short direct email. I'm probably in the minority but I don't want a long story about the how and why and gosh we're sorry.

 

Just a it's canceled, thank you for your interest and here's your full refund. All the other stuff can be somewhere else for a person to access or request. 

Edited by rowdyb
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I'd like to know as soon as you know you might have/want to cancel, even if you don't do it right then so alternate plans can be made.

 

I also want an e-mail, not just a posting on your facebook or website or twitter account or ParaGram or Enos that I might not ever see.

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4 hours ago, shred said:

I'd like to know as soon as you know you might have/want to cancel, even if you don't do it right then so alternate plans can be made.

 

I also want an e-mail, not just a posting on your facebook or website or twitter account or ParaGram or Enos that I might not ever see.

Exactly.

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On 7/27/2020 at 7:17 AM, rowdyb said:

I would prefer a short direct email. I'm probably in the minority but I don't want a long story about the how and why and gosh we're sorry.

 

Just a it's canceled, thank you for your interest and here's your full refund. All the other stuff can be somewhere else for a person to access or request. 

Yes. We all know the reasons. Just tell me ASAP and we'll move on.

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13 minutes ago, rowdyb said:

As someone who spent 4 hours in a car today for a match that was canceled morning of.... yeah.

Damn! That would suck. 

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