Hi-Power Jack Posted March 2, 2020 Share Posted March 2, 2020 A month ago, STI announced "no more repairs" . The next day, my 12 year old TruBor broke - the barrel lug. I contacted them, and sent photos. They sent me a shipping label. Few minutes ago, my repaired TruBor was returned to me by UPS. Going to range tomorrow to test it out. Will let you know how it goes. Quote Link to post Share on other sites
Banacek Posted March 3, 2020 Share Posted March 3, 2020 A month ago, STI announced "no more repairs" . [emoji20] The next day, my 12 year old TruBor broke - the barrel lug. [emoji20] [emoji20] I contacted them, and sent photos. They sent me a shipping label. [emoji4] Few minutes ago, my repaired TruBor was returned to me by UPS. [emoji4] [emoji4] Going to range tomorrow to test it out. Will let you know how it goes. Do you have more information regarding the announcement? Good luck with the gun.Sent from my SM-N950U using Tapatalk Quote Link to post Share on other sites
shooterDrew Posted March 3, 2020 Share Posted March 3, 2020 Fingers crossed that their recent change in policy is something mainly to protect themselves from people trying to game the system, and they intend to still service guns with honest issues... I’ve heard of more than one recent warranty issue that’s been taken care of promptly since the change. That’s good news. Sent from my iPhone using Tapatalk Pro Quote Link to post Share on other sites
Hi-Power Jack Posted March 3, 2020 Author Share Posted March 3, 2020 55 minutes ago, Banacek said: Do you have more information regarding the announcement? It was all played up big time right here on BE a month ago. STI said if any mods were made to the gun, it voided the warranty. Who shoots OPEN and makes No Changes to the gun ? Quote Link to post Share on other sites
WAlamo Posted March 5, 2020 Share Posted March 5, 2020 My DVC Open slide cracked about 2 weeks ago. Shipped out the gun for warranty service and they received it a week ago. Wondering how long it will take for me to get it back?! Quote Link to post Share on other sites
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