skullmug Posted January 17, 2020 Share Posted January 17, 2020 Anyone have experience with how long it takes to get a dot repair turned around by Sig? Thinking of putting a romeo 3 XL on my CO gun, but I was wanted to see experiences on turn around times. Thanks Link to comment Share on other sites More sharing options...
C_Tanner Posted January 17, 2020 Share Posted January 17, 2020 I don't have any personal experience with Sigs warranty process, but I remember Adam sending one back and getting a replacement fairly quick. I think they actually made a repair on his and still got it back in an acceptable time frame. Link to comment Share on other sites More sharing options...
shred Posted January 17, 2020 Share Posted January 17, 2020 Couple weeks end-to-end for a Romeo 1 mid last year. Link to comment Share on other sites More sharing options...
skullmug Posted January 17, 2020 Author Share Posted January 17, 2020 19 minutes ago, shred said: Couple weeks end-to-end for a Romeo 1 mid last year. Thanks! Link to comment Share on other sites More sharing options...
skullmug Posted January 17, 2020 Author Share Posted January 17, 2020 54 minutes ago, C_Tanner said: I don't have any personal experience with Sigs warranty process, but I remember Adam sending one back and getting a replacement fairly quick. I think they actually made a repair on his and still got it back in an acceptable time frame. Good to know. Link to comment Share on other sites More sharing options...
old558 Posted January 19, 2020 Share Posted January 19, 2020 Just shy of two weeks for my Romeo 1 Link to comment Share on other sites More sharing options...
Shmella Posted January 30, 2020 Share Posted January 30, 2020 Ive had them turned around in 1 week before. Their warranty is top notch and has been quick and effortless for me. Link to comment Share on other sites More sharing options...
jcc7x7 Posted January 30, 2020 Share Posted January 30, 2020 Had one that got dropped 7 days mail box to mail box Link to comment Share on other sites More sharing options...
HIREDgun45 Posted January 30, 2020 Share Posted January 30, 2020 I had a positive experience when the Romeo 1 on my P320RX stopped working. Contacted SIG cs and they emailed a return shipping label immediately. A week and half later I got email that they shipped out. Very little in the description of what was wrong but they gave me a new one. Link to comment Share on other sites More sharing options...
caspian guy Posted April 17, 2020 Share Posted April 17, 2020 Looks like I'll get a chance to try the warranty out... New Romeo3 Max on my open gun just chipped a chunk out of the back of the lens at the very top while shooting some Bill Drills. Link to comment Share on other sites More sharing options...
caspian guy Posted May 7, 2020 Share Posted May 7, 2020 (edited) Got the return shipping notice today... Looks like about 3 weeks door to door (including a 2 day quarantine when it got to sig) they even checked to make sure they had some in stock before they had me send it back (since mine was damaged by still functional.) So long as it doesn't happen again I'll be satisfied. Edited May 7, 2020 by caspian guy Link to comment Share on other sites More sharing options...
skullmug Posted July 22, 2020 Author Share Posted July 22, 2020 So, the dust cover for my brightness buttons on my Romeo 3 XL fell off in practice Sunday. I'm thinking it was due to the heat. I called Sig and they're sending me a replacement cover. The guy said that the early ones have that known problem, as the didn't use a strong enough glue. He says to put a small bead of super glue on the housing and push the new one in. Just thought I would pass it along. They are shipping me one out this week for free. Link to comment Share on other sites More sharing options...
Silverscooby27 Posted July 22, 2020 Share Posted July 22, 2020 I guess I’d be worried about water getting in there now though. Link to comment Share on other sites More sharing options...
skullmug Posted July 22, 2020 Author Share Posted July 22, 2020 1 hour ago, Silverscooby27 said: I guess I’d be worried about water getting in there now though. Well the cover will be in next week. Just have to be careful for a weekend. Their warranty should cover that to. Link to comment Share on other sites More sharing options...
Jsjac Posted July 23, 2020 Share Posted July 23, 2020 I had a Romeo 1 Pro that failed. It shipped out on a Thursday and I got the new one back in just over three weeks. Link to comment Share on other sites More sharing options...
OPENB Posted July 23, 2020 Share Posted July 23, 2020 44 minutes ago, Jsjac said: I had a Romeo 1 Pro that failed. It shipped out on a Thursday and I got the new one back in just over three weeks. How did it fail? Curious, I have one on my Legion. Wondering how these might fail. I have a Romeo 1 I modified the screw holes to fit the Legion as back up. Link to comment Share on other sites More sharing options...
Jsjac Posted July 24, 2020 Share Posted July 24, 2020 (edited) Was practicing on the plate rack at about 20 yards. Was going good for a while then started missing a lot. I thought I was getting tired so I left. Couple days later I went back to practice some more. Decided to put the gun on paper. I found it to be shooting low and right. I adjusted the sight and tried it again. First shot was on then it moved progressively lower with every shot. I tried to adjust it again and the same thing happened. Until I was out of up adjustment. Edited July 24, 2020 by Jsjac Link to comment Share on other sites More sharing options...
N7VY Posted July 12, 2021 Share Posted July 12, 2021 In June is ENT my first Romeo1 back to sig for repair. I had a new one within 10 days. I sent my second one a week later and it took 11 days. I didn’t damage them I got them when I bought a milled pistol. I know this is an old thread but I have updated information. Link to comment Share on other sites More sharing options...
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