AzShooter Posted May 17, 2019 Share Posted May 17, 2019 I bought a Vortex Viper 6 moa red dot scope a few weeks ago. Out of the box I could not adjust for windage or elevation so I called Vortex. The sent me a label to send it back. I got it back in two days. The sent me a new unit I think. I set up the new scope and after one session the dot would go out every once in a while. I called Vortex and the person said they would send me a box. Next day a new Viper arrived. It works perfectly. Vortex stands buy their product and their responses are exceptional. Link to comment Share on other sites More sharing options...
AustinWolv Posted May 17, 2019 Share Posted May 17, 2019 For sure, they are stellar at quickly taking of customers, minimizing down time. Can't say the same for a couple other companies. Link to comment Share on other sites More sharing options...
davsco Posted May 17, 2019 Share Posted May 17, 2019 yes they have a good if not great rep for cs. but even better would not be needing cs. so far so good with my various vortexes though. Link to comment Share on other sites More sharing options...
Hi-Power Jack Posted May 18, 2019 Share Posted May 18, 2019 1 hour ago, davsco said: even better would not be needing cs. Link to comment Share on other sites More sharing options...
AzShooter Posted May 18, 2019 Author Share Posted May 18, 2019 My C-More's have had to go back to the factory more than the Vortex and I had to pay shipping on them. Link to comment Share on other sites More sharing options...
Hi-Power Jack Posted May 18, 2019 Share Posted May 18, 2019 My two C-Mores have never had a problem in 12 years. Link to comment Share on other sites More sharing options...
ManOnTarget Posted May 18, 2019 Share Posted May 18, 2019 +1 for the Vortex Viper. Have one myself and its never let me down. Link to comment Share on other sites More sharing options...
Ken6PPC Posted May 18, 2019 Share Posted May 18, 2019 9 hours ago, Hi-Power Jack said: My two C-Mores have never had a problem in 12 years. Slide mounted? Link to comment Share on other sites More sharing options...
Dwbsig Posted May 19, 2019 Share Posted May 19, 2019 4 hours ago, ManOnTarget said: +1 for the Vortex Viper. Have one myself and its never let me down. What kind of gun and mount are you using the viper with ? Link to comment Share on other sites More sharing options...
AzShooter Posted May 19, 2019 Author Share Posted May 19, 2019 (edited) I'm using mine on 2 Ruger Mark IVs. One is a ultimate build of Volquartsen parts and is a home made Mamba and has the Vortex Venom 6 moa on it.. The LLV upper has it's own base, Picatiny. On my other Mark IV I use a Burris FFIII base for the Viper again with the 6 moa.. Edited May 19, 2019 by AzShooter Link to comment Share on other sites More sharing options...
ManOnTarget Posted May 21, 2019 Share Posted May 21, 2019 On 5/18/2019 at 9:16 PM, Dwbsig said: What kind of gun and mount are you using the viper with ? I have it on a sig p320 X5 with a springer precision adaptor plate. Been shooting it for IDPA cary optics. I would say I have in the neighborhood of 3000 rounds with it on. Link to comment Share on other sites More sharing options...
cheers623 Posted May 25, 2019 Share Posted May 25, 2019 I’ve got an Open 2011 in 9major...killed 4 Vipers so far! But....the folks at Vortex haven’t batted an eye in replacing them! After the second one died they did try and trouble shoot the problem. Spoiler alert...slide mounted dots on 9Major guns just aren’t really viable. I’ve heard rumors of one or two Open shooters who are lucky, but not me. This particular gun has killed 2 Shield MRDS, 2 Cmore RTS2s, and now 4 Vipers. That’s with two different slides too. Anyway, Vortex CS has been quick and hassle free. Im going to switch to CO Division and Vortex will be my go to dot. Link to comment Share on other sites More sharing options...
Sarge Posted May 25, 2019 Share Posted May 25, 2019 2 hours ago, cheers623 said: I’ve got an Open 2011 in 9major...killed 4 Vipers so far! But....the folks at Vortex haven’t batted an eye in replacing them! After the second one died they did try and trouble shoot the problem. Spoiler alert...slide mounted dots on 9Major guns just aren’t really viable. I’ve heard rumors of one or two Open shooters who are lucky, but not me. This particular gun has killed 2 Shield MRDS, 2 Cmore RTS2s, and now 4 Vipers. That’s with two different slides too. Anyway, Vortex CS has been quick and hassle free. Im going to switch to CO Division and Vortex will be my go to dot. Until I went and checked your profile I was like, “No way! A buddy of mine went through the EXACT same thing!” Link to comment Share on other sites More sharing options...
Mdooz Posted May 30, 2019 Share Posted May 30, 2019 I lost the battery cap on my razor 1-6 and vortex shipped me a replacement the next day. Great customer service and I will always opt for vortex over the more high end options. Link to comment Share on other sites More sharing options...
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