Jump to content
Brian Enos's Forums... Maku mozo!
mreed911

Vortex Customer Service Blows Me Away

Recommended Posts

Short version: I bought a Vortex Viper on sale for Black Friday, but its host gun didn't come in until last week.  I got it mounted, zeroed, etc. but just didn't *like* it as much as I like my Venom on another gun, plus the buttons on the side wouldn't fit my current holster setup.  I emailed Vortex to see if they'd swap it - clearly stating I wasn't one of those "unhappy customers" and would resolve the issue on my own if not - and they said yes.

 

Let's be clear - nothing wrong with the optic itself - and a problem that was completely mine - but they're going out of their way to make sure I'm a happy customer.

 

It worked.  I've just ordered another Venom so I'm running the same setup on primary and backup guns + my steel challenge rimfire.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...