Tapatalk- Multiple pages

[tkheard]

New behavior observed on Wednesday: can’t get to the second page of the classifieds. The page loading spinner just keeps spinning.

This does not happen using a browser to access the forum.

Anybody else see this? It appears to happen across all topics...

[tkheard]

ETA: This is tapatalk on an iPad.

[tkheard]

This is still a problem.

[tkheard]

Can we get some love on this? Surely, I can’t be the only one using tapatalk...

[MarilynMonbro]

Same issue with me for quite some time too but it happens on all the sections

 

Sent from my Pixel 2 using Tapatalk

 

 

 

 

[tkheard]

I’d open a ticket with Invision if I knew how...

[benos]

Invision will not even consider with helping with this. I'll see if In can get Tapatalk on the job.

[benos]

But before I do, let's some more accurate info / feedback. 

 

To specifically state  the issue... with Tapatalk, you cannot get past the first page in any topic?

 

Report what device the problem is with. We already have iPand and Pixel 2 (don't know if that is a phone or what).

 

I just ran a small IP upgrade - maybe that will help. 

[tkheard]

This on iPad.

It affects all topics. I noticed on Classifieds, because it is the only one I regularly visit that goes over 1 page.

LMK if you need more info.

[MarilynMonbro]

I'm on a pixel 2. I can only load 20 threads. I checked in setting and I didn't see a way to change anything

Sent from my Pixel 2 using Tapatalk

[tkheard]

@benos, any progress with Invision? Still happening...

[benos]

Sorry, but no word from them.

 

After looking at that again today, that was wrong. Wrong, because I did not report that issue to IP because it is not their problem. It will have to go to TapaTalk. But before I contact them, I need more specific feedback.

 

The issue: you cannot get past the first page of any topic. We know it happens on one guy's iPad, and one guy's Pixel 2. 

 

Is anyone else experiencing this issue? If so, what type of device?

[benos]

It's odd that only 2 people have posted that this is an issue. So how about this... If you are not having this TapaTalk issue on your phone or iPad, please post that you are not. 

[tkheard]

Brian, that’s a great idea, but it depends on folks monitoring/reading this thread. Don’t know how many do. I do, but I’m just one person.
TKH

[benos]

Yea I thought of that too. I'm going to fix that.

[N3WWN]

I constantly have issues with tapatalk on this forum.  I have a Samsung Galaxy S9 phone with all updates. 

 

This has been happening with tapatalk for a long time (Months? Definitely!  Years?  Perhaps!)

 

I cannot use the "unread" view at all.  It always times out, so I had to start using the "timeline" view, which takes many seconds (to minutes) to load.  When the loaded topics are exhausted, it takes similar seconds/minutes to load the next set.

 

Also, I could not open on the "This is what I really want you to read" link in your "PLEASE READ this if you use TapaTalk" post.  I had to load up the forum on my laptop's browser to pull it up.

 

It would be excellent if Tapatalk can fix this!  (or whoever it is who can fix it)

 

I'd be happy to test/troubleshoot/report if it would be of any help.

 

Thanks!

[AdamM]

A couple things you can try. First it's go out to the top level of Tapatalk and go into settings. Advanced Options and Clear Cache.

 

The other thing is TT is really slow at loading the unread messages for the more things you have unread. First try with the fastest internet connection (e.g WiFi) on your phone. Hopefully you can load it before it times out. Then make sure to "Mark as read". Second, and I'm guessing here because I have not tested this, would be to log in with your web browser on your computer and mark all Unread. If that works correctly it will also unread for TT. Make sure to use the Mark as Read function often.

 

[benos]

Thanks for that info. I'm logged in, but the only settings I see are for my account settings. ? And there is nothing helpful in them.

[tkheard]

At the top, look in the “Me” menu.
I found the “Clear Cache” and did it. Didn’t change things.

[benos]

There is no me.

[tkheard]

Form the initial page on iPad:

 

“Me” is in the bottom right...

ETA: cache clear didn’t help.

[arkadi]

Tapatalk cannot load topic list past initial view. I confirm buggy behavior on an old Nexus 7 2013 and iPad Mini 2. Both can load long threads no problem.

[benos]

tkheard... Looks like we are logging into 2 different places. I am logged into TT as the owner of the account for the Forums, and you are logged into TT as a member in the TT app.

[AdamM]

To access the Me > Settings you need to be out of All forums. It is at the top level of TT where it shows the lists of all the forums you are subscribed to. Do not log into any forums.

[benos]

Can you tell me where to click to get where you are talking about, from my screenshot?