CSEMARTIN Posted February 20, 2016 Share Posted February 20, 2016 (edited) My wife and I ordered a treadmill from fitnessblowout.com. I started having trouble reaching customer service, got suspicious and did an Internet search on the owner, Jim Rosen. I found hundreds of complaints and decided to cancel my order. He offers a 60 day money back satisfaction guarantee. He became quite angry with me and started sending me aggressive e-mails and text messages. He also targeted my wife with harassing text messages in the middle of the night. I filed a dispute with my credit card company, and we filed a police report to stop the harassing text messages at 1:30am. Three days ago I received a phone call from a collections agency demanding payment. I do not have the treadmill in my possession and I cancelled my order almost a month ago. How would you handle this situation? Edited for spelling Edited February 20, 2016 by CSEMARTIN Link to comment Share on other sites More sharing options...
ToddKS Posted February 20, 2016 Share Posted February 20, 2016 IBTL I would direct the collection agency to my credit card company, inform them the transaction was fraudulent, and tell them, and pull my credit report to protest any items that had been reported there. Sent from my SM-N920P using Tapatalk Link to comment Share on other sites More sharing options...
Toolguy Posted February 20, 2016 Share Posted February 20, 2016 Contact your state's Attorney General's office and file a fraud report. Link to comment Share on other sites More sharing options...
Youngeyes Posted February 20, 2016 Share Posted February 20, 2016 Forum guidelines... Brian's Forums is not the place to resolve customer service issues or disputes you may have with a manufacturer, dealer, gunsmith, or individual Please take these matters up directly with the company. Link to comment Share on other sites More sharing options...
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