b1gcountry Posted May 1, 2015 Share Posted May 1, 2015 I received my order this week. It took about 4 weeks to arrive, and came all in one box. It included several dry fire targets, and a BT holster with his boss hanger. The holster was custom for a Trojan, and they added it to their site at my request. I expected a holster to take a while to make, so I'm fine with the 4 week wait Link to comment Share on other sites More sharing options...
Checo Posted May 12, 2015 Share Posted May 12, 2015 Ben is the best! Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
cnote Posted May 12, 2015 Share Posted May 12, 2015 (edited) Seems like everyone nowadays sends an email with a tracking # within 24 hrs, but go to the number and it always states " submitted " or some crap like that. Smoke and mirrors in my opinion. When it's on a truck it is shipping in my opinion Edited May 12, 2015 by cnote Link to comment Share on other sites More sharing options...
attakmint Posted May 13, 2015 Share Posted May 13, 2015 For what it's worth, I ordered a holster + hanger and a few mag pouches Sunday night/Monday morning from BSPS. Got a shipping notification that morning, and it went live... Monday night/Tuesday morning, somewhere around then. I live pretty close to work so I stopped by at lunch and played around with my new toys today (Wednesday). I ordered some other gear at Brownells at the same time and it's getting here tomorrow. I'd say that's pretty good shipping. Link to comment Share on other sites More sharing options...
BenBreeg Posted May 14, 2015 Share Posted May 14, 2015 My latest order was placed Tuesday, got my shipping confirmation 20 minutes later, and it is out for delivery from my local post office this morning (Thursday). That is plenty fast for me. They have also been very responsive when I e-mailed them questions. Link to comment Share on other sites More sharing options...
McCringleberry Posted May 14, 2015 Share Posted May 14, 2015 Seems like everyone nowadays sends an email with a tracking # within 24 hrs, but go to the number and it always states " submitted " or some crap like that. Smoke and mirrors in my opinion. When it's on a truck it is shipping in my opinion Happened to me. Took over a week to get a confirmation with no explaination. Then got this dreaded "submitted" for days. Tim is great to deal with and the store has a ton of stuff but this has got to get better. Link to comment Share on other sites More sharing options...
LeviSS Posted May 15, 2015 Share Posted May 15, 2015 (edited) I ordered something and had to email them a week later. I got an email back saying it should have shipped the same day...no apology or explanation. Next, I ordered a DVD..shipped the same day. I ordered something again last Sunday...haven't heard a word. I don't like having to hound people to get my stuff. Maybe Midways exemplary service has spoiled me. BSPS seems pretty hit or miss. Edited May 15, 2015 by LeviSS Link to comment Share on other sites More sharing options...
Out of Ammo Posted May 15, 2015 Share Posted May 15, 2015 I've ordered a couple of times from BSPS and have never had a problem. Good service and compeitive prices. Link to comment Share on other sites More sharing options...
AdamMP9 Posted May 18, 2015 Share Posted May 18, 2015 I've ordered several times and every time it takes forever . 1st order took 2 weeks for a holster ...... 2nd order was a belt , mag pouches and odds and ends , took a week and a half , 3rd order was for a dvd and targets , took 2 weeks . I'll probably be doing business elsewhere from now on . Link to comment Share on other sites More sharing options...
bpipe95 Posted May 18, 2015 Share Posted May 18, 2015 I've ordered 10-15 times over the past year and never had a delay or hiccup caused by the pro shop team. USPS on the other hand.... They are absolutely horrible. Link to comment Share on other sites More sharing options...
sundevil827 Posted May 18, 2015 Share Posted May 18, 2015 Always fabulous service from the Pro Shop. The only wait I've ever had was when I ordered something that was out of stock, (holster), and within a couple of days it had arrived, and it was on the way to me then. Very satisfied with the Pro Shop. Link to comment Share on other sites More sharing options...
LeviSS Posted May 18, 2015 Share Posted May 18, 2015 What do you know? I send them an email, and magically my order ships. 1 out of 3 orders were shipped without emailing them. I think I'm done with them unless I can't find it somewhere else. Link to comment Share on other sites More sharing options...
TimAustinTX Posted May 18, 2015 Share Posted May 18, 2015 Howdy guys, I'm the Pro Shop dude that is responsible. I'm sorry for the delays and lack of communication. We have been working on resolving this and have instituted some polices in the past week that should help to mitigate these problems. We are working with some developers to fix the displayed inventory on items with options. This has been an ongoing issue and it will be fixed. If you all have any questions feel free to call us or email us and I will do my best to address your questions or complaints as soon as possible. Link to comment Share on other sites More sharing options...
nikelax73 Posted May 20, 2015 Share Posted May 20, 2015 Good customer service, average shipping times. Link to comment Share on other sites More sharing options...
Garmil Posted May 30, 2015 Share Posted May 30, 2015 I ordered on wednesday, received a confirmation right away, shipping notification in a couple hours, and was on my doorstep Friday can't beat that. Link to comment Share on other sites More sharing options...
pete627 Posted July 25, 2015 Share Posted July 25, 2015 Mine was like Garmil's ... Ordered a boss holster hanger ... got an email back almost immediately confirming what I wanted ... a few hours later shipping confirmation and tracking number. I have the "Edge" thing at Brownells (free shipping etc) but that is often a week ... and now use Shooter's Connection (adding BStoeger to that list now) when I want it like right now. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now