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Android system update affecting practiscore?


ajg308

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A couple weeks ago Android devices experienced a system update. This didn't affect nooks, but the personal devices like phones and tablets.

Some issues noted.

Failure to sync with nooks.

Partial syncs

Crashes in practiscore

Empty results, have to restart device to "find" results.

Other random items.

Anyone else? Fixes?

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Here is info from another local club. In the past having every device on the exact same version has never been an issue with Practicscore, maybe with this version is is.

Here are a couple of issues we've had as of late.

(IDPA)
Android Master was a different Version than nooks. Will not sync to master. Work around was to painstakingly create match on a nook and sync to other nooks. These should probably all be synced to matching versions.

(USPSA)
We had a nook create duplicates of an entire squad. Still trying to figure out how that happened.

If you start entering in a score for a shooter and realize that the stage is incorrectly built, you can never get that shooter's stage score to validate even after the stage has been corrected. Work around has been to fix the stage, score shooter, ignore the error, and back out with save. Other shooters that were not scored will validate correctly after the stage modification. Once synced they will validate in the master.

Android phone will sometimes show scores when reviewing and other times show blank entrees. At first I thought this was isolated to my phone but after reading ENOS, others are experiencing this as well.
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Here is info from another local club. In the past having every device on the exact same version has never been an issue with Practicscore, maybe with this version is is.

Here are a couple of issues we've had as of late.

(IDPA)

Android Master was a different Version than nooks. Will not sync to master. Work around was to painstakingly create match on a nook and sync to other nooks. These should probably all be synced to matching versions.

We could really use a bit more details than that... So, what app versions exactly are you referring to? It is never been recommended to use mixed versions across devices. We are trying to do our best to maintain backward compatibility, but we can't support or even test all possible combinations. That's where users need to step up and report issues directly to us at support@practiscore.com

(USPSA)

We had a nook create duplicates of an entire squad. Still trying to figure out how that happened.

When you will figure out steps to reproduce email that to support email.

If you start entering in a score for a shooter and realize that the stage is incorrectly built, you can never get that shooter's stage score to validate even after the stage has been corrected. Work around has been to fix the stage, score shooter, ignore the error, and back out with save. Other shooters that were not scored will validate correctly after the stage modification. Once synced they will validate in the master.

Please submit a bug report with a test match and steps to reproduce. Once web infrastructure is back up again, the best way is to add it to the issue tracker at https://practiscore.com/bugs/or email to support@practiscore.com

Android phone will sometimes show scores when reviewing and other times show blank entrees. At first I thought this was isolated to my phone but after reading ENOS, others are experiencing this as well.

Any references, additional details or steps to reproduce? Not sure what you mean by "blank entrees" mean...

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