WidowsSon683 Posted January 30, 2015 Share Posted January 30, 2015 If im in the wrong area please move. I contacted Briley 2 weeks ago with a question about some chokes. I emailed them again today because I still had not heard from them. So has anyone else gotten the same "service" from them or am I just special? Link to comment Share on other sites More sharing options...
asr1 Posted January 30, 2015 Share Posted January 30, 2015 I wonder if they still busy from the shoot show in Vegas. I called them a week and a half ago they answered the phone quicly and the gentelman told me what I did not want to hear. Then I posted my question on here BE forum I got the answer I like to hear. Link to comment Share on other sites More sharing options...
Guest Posted January 30, 2015 Share Posted January 30, 2015 Might try going through Sean Gaines at Powerfactor Shooting (forum vendor) . http://www.brianenos.com/forums/index.php?showforum=239 I've had really good results buying briley chokes through Sean. Link to comment Share on other sites More sharing options...
45shooter Posted January 30, 2015 Share Posted January 30, 2015 I just started using pure gold chokes and they work great. Plus Buddy was fast and easy to deal with. Link to comment Share on other sites More sharing options...
Tanman2 Posted March 10, 2015 Share Posted March 10, 2015 (edited) I made an attempt to contact their customer service through their email link on their website 2 years ago. Still waiting for response. It's my fault. I should have called instead of going through their email as listed on their "Contact Us" webpage. Ohh well. Until I find a better replacement. Edited March 10, 2015 by Tanman2 Link to comment Share on other sites More sharing options...
bigblock455 Posted March 11, 2015 Share Posted March 11, 2015 I've been in the shop a few times getting chokes, very nice guys. I even got one choke for free, guy just gave it to me said "have a nice day"! Link to comment Share on other sites More sharing options...
fangalang Posted March 11, 2015 Share Posted March 11, 2015 I have never had a bad experience with them. I use briley chokes for two of my shotguns. One time they sent me the wrong choke with my order. When I called them for an exchange, they sent me the correct one right away. Link to comment Share on other sites More sharing options...
RPT Posted April 22, 2019 Share Posted April 22, 2019 (edited) Ordered 2 cylinder chokes from Briley. Receipt says cylinder chokes. Received 2 Skeet chokes instead. Tried to email them several times, which is a complete waste of time. At least with Muller or Tru Lock, they respond in a day or 2. Very sad customer service. Edited April 22, 2019 by RPT Link to comment Share on other sites More sharing options...
Ming the Merciless Posted April 24, 2019 Share Posted April 24, 2019 1-713-932-6995 or 1-800-331-5718 8AM-5PM Monday - Friday and 8AM-12Noon Saturdays Call, they answer the phone everytime! Link to comment Share on other sites More sharing options...
Boy Posted May 7, 2019 Share Posted May 7, 2019 I found its better to call Briley than email............. Link to comment Share on other sites More sharing options...
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