sig2009 Posted July 19, 2012 Share Posted July 19, 2012 I have tried calling for over a week to discuss an issue I am having and all I ever get is voicemail. Is he ever at his business? Link to comment Share on other sites More sharing options...
Round_Gun_Shooter Posted July 19, 2012 Share Posted July 19, 2012 I gave up Link to comment Share on other sites More sharing options...
38SuperDub Posted July 19, 2012 Share Posted July 19, 2012 I talked to him the other day. he did tell me he had been traveling a lot - i'd just keep trying Link to comment Share on other sites More sharing options...
sig2009 Posted July 19, 2012 Author Share Posted July 19, 2012 I talked to him the other day. he did tell me he had been traveling a lot - i'd just keep trying Wow. That's not good if I have to order parts! Link to comment Share on other sites More sharing options...
RIIID Posted July 20, 2012 Share Posted July 20, 2012 I talked to him the other day. he did tell me he had been traveling a lot - i'd just keep trying Wow. That's not good if I have to order parts! You can still order parts, he has a very capable employee who takes care of orders. Rich Link to comment Share on other sites More sharing options...
Nealio Posted July 20, 2012 Share Posted July 20, 2012 I talked to him the other day. he did tell me he had been traveling a lot - i'd just keep trying Wow. That's not good if I have to order parts! Yeah you go onto his web shop, order parts, pay, then they show up on your doorstep in a couple days. Trust me I've done this many times... Link to comment Share on other sites More sharing options...
eerw Posted July 20, 2012 Share Posted July 20, 2012 Just ordered some parts via his website. Had everything in a couple of days. Link to comment Share on other sites More sharing options...
Big Bear Posted July 20, 2012 Share Posted July 20, 2012 And although Henning is a great source for solutions to issues you might have, cut him some slack. He's very busy designing and building the best parts available, setting up and working with distributors, plus building an import/export business. So if you can't get ahold of him you can bring your issues here. If no one here can help, you stand a good chance he will see your post and answer you. Link to comment Share on other sites More sharing options...
sinnsyk Posted July 20, 2012 Share Posted July 20, 2012 ;-) Yes I do check in, but I cannot be everything for everybody. The best thing is to place your order or send me an email through the website. When I have a chance I call back. ;-) Henning Link to comment Share on other sites More sharing options...
sig2009 Posted July 20, 2012 Author Share Posted July 20, 2012 (edited) ;-) Yes I do check in, but I cannot be everything for everybody. The best thing is to place your order or send me an email through the website. When I have a chance I call back. ;-) Henning Thanks. Will do. Sorry. I didn't know you just this part time. I thought you were like a Matt Mink or a CZ Custom shop that actually worked on these. Edited July 20, 2012 by sig2009 Link to comment Share on other sites More sharing options...
lazlo Posted July 21, 2012 Share Posted July 21, 2012 just call me; 720 325 7890. I am in/out of the office a lot these days. So catch me ;-) I've been calling for 2 weeks -- same luck Link to comment Share on other sites More sharing options...
montanatown Posted July 23, 2012 Share Posted July 23, 2012 Well I don't always get him on the first try but I got him strait away this morning, however I always get a response from him inside of a days time if I leave a message with his assistant or email. Only exceptions have been when he's been out on a big event. He even called me back while he was at the shot show this year. Seems pretty good to me for a guy who seems to have as much on his plate. Link to comment Share on other sites More sharing options...
Loves2Shoot Posted July 24, 2012 Share Posted July 24, 2012 ;-) Yes I do check in, but I cannot be everything for everybody. The best thing is to place your order or send me an email through the website. When I have a chance I call back. ;-) Henning Thanks. Will do. Sorry. I didn't know you just this part time. I thought you were like a Matt Mink or a CZ Custom shop that actually worked on these. Part time, more like double time. Link to comment Share on other sites More sharing options...
sig2009 Posted July 24, 2012 Author Share Posted July 24, 2012 (edited) ;-) Yes I do check in, but I cannot be everything for everybody. The best thing is to place your order or send me an email through the website. When I have a chance I call back. ;-) Henning Thanks. Will do. Sorry. I didn't know you just this part time. I thought you were like a Matt Mink or a CZ Custom shop that actually worked on these. Part time, more like double time. Be as it may I ended up ordering directly from Wolf for what I needed. Parts were cheaper there anyway. Edited July 24, 2012 by sig2009 Link to comment Share on other sites More sharing options...
kylet Posted July 25, 2012 Share Posted July 25, 2012 I ordered some parts from henning on monday through the website... i got an email from him the next day and he was confirming my order, and he offered me a different product than what i was ordering. He gave me a phone number to call him back on. I called him at 7AM PST and he called back an hour later. I talked to him 2 more times throughout the day. He was able to really figure out what i was trying to accomplish, and redid the order for me to suit my needs. He is truly a PRO with these firearms. I was actually surprised how good he was at following through on contact. He even called me from the post office while he was shipping other orders! and he went back to the post office an hour later to ship out MY order, and provided me tracking information not long after that.. Thanks henning!!! You rock! Link to comment Share on other sites More sharing options...
kylet Posted July 27, 2012 Share Posted July 27, 2012 I have to add to my last post... Received my parts today. He shipped them out Tuesday afternoon! Crazy good service, fast shipping, awesome parts. Cheers Link to comment Share on other sites More sharing options...
gundogcom Posted August 31, 2012 Share Posted August 31, 2012 I have the same question. I understand you can't be everything to everbody. However you are running a business. I ordered parts on 8/15/12. A week later someone left a VM concerning the order but was not clear on what the issue was. I immediately returned the call and got VM so I left a message. No response. I then called again... no response. Called again and sent an email. I did get a missed call on my cell yesterday but it would have been nice if they left a message so I would know what the issue is with the order. I think he has some great products I would just like to receive them and also buy more. I hope he checks this forum or replies to my email soon. Link to comment Share on other sites More sharing options...
sinnsyk Posted September 1, 2012 Share Posted September 1, 2012 It's hard to know who you are when it's gundogcom... post your real name and I'll check status. I process all orders manually so I call or email everyone for payment information and make sure you placed the order for the correct parts. I get a LOT of phone calls and often go from call to call. If I don't call back right away I apologize, but a lot of times I'll call back and nobody answers or doesn't have an answering machine. We are developing a new website and re-organizing the retail side of my business. As some, but not many of you know, we are also a registered Exporter with US State Department so we distribute our own and over 30 other US manufacturers products world wide to gun shops in Europe. For the good and passionate shooters in Europe it is necessary for us to continue our work on developing a distribution network throughout Europe to get them ours and other qualify manufacturers products. It takes time as we are re-directing the shooters who use our products to shop them from our distributors. We have a temporary new US retail website that has automatic payment : www.henningshop.com These orders are much easier for me to process, but the website is not as neat and cool as the one we are working on. We have also been working on pistol sights for Glock, Smith & Wesson M&P, Springfield XD and 1911. These sights are meant for both carry/defense and competition (dual purpose). Very functional and designed to give you a good sight picture you can also use in competition since many of us like to keep our skills honed. Everyone have a great weekend, ;-) Hennning Link to comment Share on other sites More sharing options...
BrianH Posted September 2, 2012 Share Posted September 2, 2012 Ordered from Henning on a Monday night and didn't even hear my cell phone ring less than an hour later. Called me at work the next morning and I had my mags and parts two days later. Excellent service. Link to comment Share on other sites More sharing options...
AlphaShot Posted September 2, 2012 Share Posted September 2, 2012 Any time I have called he has always taken my call or called back in the next few days. The man has a business but he also has a life. He has served the community a lot. Link to comment Share on other sites More sharing options...
cpa5oh Posted September 5, 2012 Share Posted September 5, 2012 I'm more than satisfied with everything I've purchased through Henning, and he's been extremely helpful in getting my Tanfoglio setup to shoot Limited. Link to comment Share on other sites More sharing options...
gundogcom Posted September 6, 2012 Share Posted September 6, 2012 I have the same question. I understand you can't be everything to everbody. However you are running a business. I ordered parts on 8/15/12. A week later someone left a VM concerning the order but was not clear on what the issue was. I immediately returned the call and got VM so I left a message. No response. I then called again... no response. Called again and sent an email. I did get a missed call on my cell yesterday but it would have been nice if they left a message so I would know what the issue is with the order. I think he has some great products I would just like to receive them and also buy more. I hope he checks this forum or replies to my email soon. Well after a little phone tag. I finally spoke to Henning. There were some minor issues with my order that he wanted to clear up. I then decided to order more parts. After everything was said and done he shipped my order out the same day and I got everything 2 days later. Great guy, great experience just a couple issues with cell phones. I wouldn't hesitate to purchase again. Link to comment Share on other sites More sharing options...
Nealio Posted September 6, 2012 Share Posted September 6, 2012 Henning is awesome, he always calls to make sure I got everything I needed and often I forget I need something else.. Link to comment Share on other sites More sharing options...
Ken Kwiat Posted September 17, 2012 Share Posted September 17, 2012 (edited) I find the trick is to lure him with the promise of beer... Of course, that's easier if you're in CO. Or, at least call him 'kjekk mann'. SYS, Sinnsyk Edited September 17, 2012 by Ken Kwiat Link to comment Share on other sites More sharing options...
Jon Merricks Posted September 17, 2012 Share Posted September 17, 2012 All my orders with Henning have been processed, shipped and arrived very quick. Link to comment Share on other sites More sharing options...
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