Ironman Posted January 3, 2004 Share Posted January 3, 2004 I had my ambi safety come loose at the range yesterday and was having a heck of a time getting both sides to lock together. I called SVI and left a message yesterday and this morning Sandy called me back to walk me through it. I had figured it out but I was impressed by his quick and personal response. Double thumbs up for SVI costumer service. Jim Link to comment Share on other sites More sharing options...
benos Posted January 3, 2004 Share Posted January 3, 2004 Timely thread for me, because I spoke with Sandy today about becoming a dealer. I'm currently working on my first gun sale - an Open gun! - from a long-time customer, and, I'm enjoying it... be Link to comment Share on other sites More sharing options...
Jon Merricks Posted January 3, 2004 Share Posted January 3, 2004 That's good to hear. I just sent a slide back to him and hope I get the same service. Link to comment Share on other sites More sharing options...
.40AET Posted January 5, 2004 Share Posted January 5, 2004 I had problems with my safety as well. They sent me a new one for free and when that one gave up they fitted an Ed Brown for me, also at no cost. They also fitted an Aftec extractor for me at no cost as well. Both services were done in one day and returned. I couldn't ask for better customer service, and have nerver seen any from anyone else. Regards, Kirk Link to comment Share on other sites More sharing options...
Jon Merricks Posted January 9, 2004 Share Posted January 9, 2004 Well, I got good service aswell. Just a little over a week turn around. Link to comment Share on other sites More sharing options...
Ironman Posted January 9, 2004 Author Share Posted January 9, 2004 That is great to hear Jon. I am still having trouble with the safety and will try using a C-clamp this time (tried a soft rubber mallet last time). The Chinese finger lock is trying to get the best of me... Jim Link to comment Share on other sites More sharing options...
Ironman Posted January 14, 2004 Author Share Posted January 14, 2004 Update, I am sending my gun back to SVI and they will replace the safety because I am still having problems getting it to stay put. Shipping and fixing are free. Atta-boy Sandy and my thanks to Taran for his help. Jim Link to comment Share on other sites More sharing options...
Rufus The Bum Posted January 15, 2004 Share Posted January 15, 2004 Send it to Benny.....He'd do it the first time J/K Link to comment Share on other sites More sharing options...
Ironman Posted January 15, 2004 Author Share Posted January 15, 2004 RTB, I thought that Benny learned his stuff at S_I. I will be talking to Benny when it is time to build the 6". Gotta share the wealth and for this round Sandy is the man. Thanks for the tip though. Jim Link to comment Share on other sites More sharing options...
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