salem

They got back to me finally. They said I'd have to send it in and they'd replace it but only in plain black kydex, unless I wanted to pay an additional fee to get the clear holster again. Rather disappointing! I will have to take my business elsewhere going forward.

I forgot to mention I also submitted a request via their "contact us" page on their website, to no avail. I have one of their IWB holsters for another pistol and it's held up great to much more rigorous and frequent use. Nothing against their products, I'm just looking for some assistance.

I picked up an Axion holster from Legacy Firearms Co a while back for my Shadow 2. I paid extra for some upgrades including the ghost clear kydex and anodized washer, etc. The Shadow 2 is mostly a safe queen so it's probably only seen about a half dozen range trips, but it's suffered a crack at the top of the holster. I have tried messaging them on facebook twice, posted to their page (which they seem to have deleted), and tried texting their contact number on the website, but haven't been able to get a reply. Anyone have any tips or suggestions on getting in contact with these guys? Thanks!

I've got one of their Axion holsters for a Shadow 2. It cracked after just a few range trips and now I can't get in touch with anyone there.

Thank you for the reply. I got an email from them today, they're sending out a few as replacement for the defective pieces.

I bought one of the Carbon Arms SSLP10 shot shell carriers about a month ago through their website. However, some of the female ends of the included "Chicago screws" won't accept any of the screws that came as part of the kit. As such I am not able to complete assembly and make use of the carrier. I haven't been able to reach anyone in their customer service department for almost a month now. I've tried emailing two different email addresses they have listed on their website, sent a facebook message, and called their customer service number that went immediately to voice mail. So does anyone know how to reach these guys? Thanks!