Hi all, I am hoping for some advice. I started my 3 year old auto case feeder and it ran for about 20 seconds loading cases and all was going well, al of a sudden it went bang and caused flames inside the housing. The person I have been dealing with at Dillon has said that Dillon are not prepared to offer a replacement feeder or even replacement motor and offered me to purchase replacements (which at the prices offered are dearer than purchasing the items here in Australia) Just wondering what people's thoughts are. Is it acceptable that this item lasts only 3 years with very, very little use? Is this what all Dillon customer should accept from their case feeder? I'm Very disappointed and cannot believe the response I have received. I would be glad to hear what other people's thoughts are. Perhaps Im expecting too much, but I believe that at $500 this item should be expected to last more than 3 years. Cheers.