The left and right shell stops work together when cycling the action. It sound like either one or both shell stops are damaged or need to be restaked.
If you pull the trigger group out you can see the factory stakes to see if they are not holding. Hopefully you have a gunsmith that has a staking tool and they can restake the stops. I would still replace both stops if the gun has a high round count through it.
A third possibly that happens when the trigger group pins are replaced for screws to hold on a side saddle. The shell stops can move rearward if the pins are too small causing a timing issue. I can’t tell if you have a side saddle on your shotgun, if you don’t and are using the factory trigger group pins, you can probably rule this third possibility out.